Customer service, data entry and editing skills, significantly enhancing the trajectory of assigned projects. Communication skills and attention to detail to elevate employer and customer experience, demonstrating a commitment to excellence and a focused approach to meeting deadlines.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Bodhi Jeffreys
Los Angeles, CA
03.2023 - 03.2024
Monitored emails and prioritized messages from supervisor.
Telecommunication to provide and receive information, schedule work deadlines, take detailed training messages.
Facilitated smooth operations with proficient data entry, proofing and editing for various projects.
Maintained a well-organized database system for virtual editing and accessibility in daily operations.
Completed business correspondence, transcription, and data entry.
Elevated supervisor/employer experience by providing timely support via phone calls, emails, and live chat platforms.
Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
Housekeeping Room Attendant
HOLLYWOOD HIGHLAND HOTEL AND HOSTEL
7038 1/2 Hollywood Blvd Hollywood, CA 90028
04.2019 - 04.2020
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.