Summary
Dynamic leader with a proven track record in small business operations and strategic planning, notably at Topanga Botanical Landscaping Company. Expert in vendor relations and cost control, achieving significant business growth. Demonstrates exceptional project management and interpersonal skills, fostering team development and customer satisfaction.
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Small Business Owner
Topanga Botanical Landscaping Company
02.2022 - Current
- Built lasting relationships with customers through personalized interactions.
- Optimized budgeting processes by implementing cost-control measures.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Ranch Manager
Rulemaker Inc.
05.2004 - Current
- Examined animals for signs of sickness and overall herd health.
- Trained part-time help in livestock care and ranch operations.
- Enhanced animal welfare through proper nutrition, healthcare, and monitoring procedures.
- Maintained ranch records and documentation.
- Inspected and repaired equipment for livestock and crop management.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Collaborated with veterinarians to implement a preventative care program for all livestock on the ranch.
- Managed budgetary constraints by regularly reviewing expenses and identifying cost-saving opportunities.
- Spearheaded conservation efforts on the property, preserving natural resources while maintaining productive land use.
- Performed repairs and preventive maintenance on equipment and property.
- Recruited skilled and reliable staff members, ensuring a well-rounded team capable of managing various aspects of ranch operations.
- Trained and supervised ranch staff, fostering a positive work environment conducive to employee growth and development.
- Maintained stringent biosecurity measures in order to prevent the spread of diseases among animals.
Small Business Co-Owner
K&L Staging Company
03.2016 - 07.2020
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
Article Writer
Self Employed Writer
03.2006 - 08.2014
- Collaborated with editors to refine article ideas, resulting in improved readability and relevance.
- Contributed to the growth of online platforms by producing shareable and engaging content tailored for social media channels.
- Generated a loyal following of readers through consistent delivery of high-quality work that resonates with the target audience.
- Developed strong relationships with industry experts, conducting interviews for insightful articles that provided unique perspectives.
- Enhanced reader engagement by crafting compelling articles on various topics.
- Demonstrated versatility in writing style, easily adapting to different tones required for each assignment or client's specific needs regardless of the subject matter.
- Maximized exposure for published works by actively promoting them across various social media platforms.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- Managed competing deadlines with efficiency.
- Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
- Promoted and marketed works through social media platforms.
- Created content for websites and online publications.
- Consulted with editors to shape story and eliminate any errors.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
Education
Bachelor of Arts - English Literature
CA State Landscape Contractor License - Landscape Contractor
02-2022
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Operations management
- Project management
- Cost control and analysis
- Business growth and retention
- Strategic planning
- Budget management
- Staff hiring
Certification
Certified Native Plant Landscaper
Certified Tree Trimmer
Timeline
Small Business Owner - Topanga Botanical Landscaping Company
02.2022 - Current
Small Business Co-Owner - K&L Staging Company
03.2016 - 07.2020
Article Writer - Self Employed Writer
03.2006 - 08.2014
Ranch Manager - Rulemaker Inc.
05.2004 - Current
American University - Bachelor of Arts, English Literature
Contractor's Intelligence School - CA State Landscape Contractor License, Landscape Contractor
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