Linda Daniel
Sicklerville
Summary
Empathetic Care Manager with 10 years of experience supporting patients, children & families with daily health functions and comfort. Deliberate support personnel providing complex solutions to enduring patient concerns. Practical care organizer with time-tested history of successfully finding balanced solutions and resolving conflicts.
Overview
12
12
years of professional experience
Work History
Care Manager
CGS Family Partnership
03.2020 - Current
- Complete care management duties with parents as partners in a 24/7 environment.
- Build and lead the Child Family Team process and facilitate the Team's negotiations toward self-sufficiency
- Coordinate & facilitate comprehensive assessments of strengths & needs of children & families in their community
- Facilitate the development of ISP's (Individual Service Plans) for children and their families that allows and respects individual choice and is outcome-based
- Develop transition plans for the child & their family out of CMO & into community-based services
- Maintain accurate, timely and comprehensive records for each child & family
- Coordinate care management services with system partners
- Coordinate service information with the Community Resource Manager and prepare required reports as prescribed by Quality Management System
Behavioral Technician II
First Children Services
02.2019 - 03.2020
- Worked directly with clients in the field, Observed behavior, collected data Measure client's independent success, reported results to employer and client guardians daily
- Assisted in the development of individualized behavior plans for clients.
- Facilitated group therapy sessions with clients and families.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
- Monitored client progress and documented data on a daily basis.
- Conducted assessments of client needs and abilities.
- Developed positive relationships with clients and their families to ensure successful treatment outcomes.
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
- Collaborated with other professionals to provide comprehensive care for each client's unique needs.
- Implemented evidence-based interventions that targeted specific behaviors or skill deficits.
- Ensured safety of all individuals at the facility by following established protocols and procedures.
- Observed client interactions with peers and provided feedback as needed.
Behavioral Counselor
CFG Health Network, Virtua Hospital
01.2018 - 02.2019
- Provided crisis intervention services to clients experiencing behavioral difficulties.
- Engaged in individual, family, and group counseling sessions to address mental health issues.
- Developed treatment plans with measurable goals and objectives for each client.
- Conducted assessments of clients' needs, abilities, strengths and weaknesses.
- Monitored client progress through review of records and reports from other staff members.
- Collaborated with community resources to coordinate services for clients and their families.
- Facilitated psychoeducational groups on topics such as stress management, anger management, parenting skills.
- Maintained accurate documentation of client information including progress notes and discharge summaries.
- Counseled clients on how to cope with life events that may trigger emotional distress or behavioral problems.
- Educated parents about the impact of mental illness on children's lives and how best to support them.
- Provided referrals to appropriate medical professionals or social service agencies when needed.
Residential Manager
Bellwether Behavioral Health
12.2016 - 01.2018
- Developed and implemented policies and procedures to ensure compliance with local housing regulations.
- Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
- Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
- Supervised a team of staff members responsible for cleaning, landscaping, repairs, security, and tenant relations.
- Established a customer service program to ensure tenants receive prompt response to requests and complaints.
- Monitored rent payments from tenants to ensure timely collection of revenue.
- Assisted in the preparation of budgets for residential buildings; monitored expenditures against budget allocations.
- Organized events such as community meetings or social activities to foster strong relationships among residents.
- Provided guidance to tenants regarding lease agreements, rental processes, rules and regulations.
- Responded quickly to emergency situations within residential buildings or on grounds; coordinated appropriate follow-up action.
Direct Care Specialist
Pride Health
04.2013 - 12.2016
- Provided a wide variety of services to individuals with mild to severe mental and developmental disabilities
- Served the hard to serve and individuals that has disabilities such as visual and/or hearing impairments, physical limitations, medical and/or behavioral challenges
- Provided habilitation services to each client as prescribed in that client's service plans (CFA, Individual Service plan, Habilitation plan) Assisted each individual, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- Reported immediately observed/known deficiencies or own inability in providing habilitation services to individuals, as well as all types of abuse and other facility problems, including physical plant/safety issues to management.
- Provided emotional support to individuals in crisis situations.
- Assisted clients with medication administration according to physician instructions.
- Organized recreational activities for clients, such as trips to local parks or movie theaters.
- Collaborated with other healthcare professionals, such as social workers or mental health counselors, to provide comprehensive care for clients.
Education
Master of Science - Physiology & ABA
Capella University
12-2021
Bachelor of Science in Health Service Management -
Berkeley College
01.2016
Skills
- Care Planning
- Care Quality Assessments
- Quality Improvement
- Policy Adherence
- Clinical Documentation
- Service Coordination
- Treatment Management
- Transition Planning
- Program Management
Timeline
Care Manager
CGS Family Partnership
03.2020 - Current
Behavioral Technician II
First Children Services
02.2019 - 03.2020
Behavioral Counselor
CFG Health Network, Virtua Hospital
01.2018 - 02.2019
Residential Manager
Bellwether Behavioral Health
12.2016 - 01.2018
Direct Care Specialist
Pride Health
04.2013 - 12.2016
Bachelor of Science in Health Service Management -
Berkeley College
Master of Science - Physiology & ABA
Capella University
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