Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Linda Davis

Shady Side,MD

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Library Page

Anne Arundel County Public Library
Deale, MD
06.2013 - Current
  • Shelved books according to the Library of Congress Classification system.
  • Assisted patrons with locating items in the stacks and on the shelves.
  • Organized book carts, maintained collections, and re-shelved books.
  • Prepared displays of new materials and special events within the library.
  • Performed regular shelf reading duties to ensure accuracy of call numbers on shelves.
  • Worked closely with other staff members to promote customer service excellence.
  • Participated in training sessions related to library policies and procedures.
  • Conducted inventory control activities such as counting books on hand versus those listed in databases.
  • Attended meetings with supervisors to discuss operational issues or concerns.
  • Assisted with special projects such as weeding outdated material from collection.
  • Returned books to circulation by placing on proper shelves.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Answered patrons' questions and assisted in finding materials requested.
  • Operated networked and standalone PCs, photocopier, fax machine and scanner.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Enforced current library policies fairly with patrons.
  • Implemented and helped manage summer reading program for children.
  • Restocked returned items to correct shelf or storage locations.
  • Identified and removed worn or outdated books and media.
  • Answered routine inquiries and referred patrons to librarians.
  • Located desired materials for institutional staff special projects.
  • Provided reference services to patrons by helping them locate resources and answer basic questions.
  • Sourced and processed interlibrary loans across networks.
  • Researched customer requests for specific titles or authors not found in collection.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.

Small Business Co-Owner

Affordable Garage Doors LLC
Shady Side, MD
05.1994 - Current
  • Created marketing campaigns to promote products or services.
  • Maintained records of all financial transactions including invoices, purchases and payments.
  • Managed payroll, accounts receivable and accounts payable functions.
  • Assisted in the development of a business plan to outline short and long-term goals for the small business.
  • Oversaw inventory management systems to ensure accurate product tracking.
  • Kept records for production, inventory, income and expenses.
  • Identified potential solutions to issues and implemented tactics to promptly resolve.
  • Developed marketing strategies for products and services to boost sales and brand awareness.

Delivery Driver

Veho Muvi
Shady Side, MD
02.2021 - 07.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Set up Staff

Hallmark Cards Distribution Center
03.2012 - 09.2013
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Pizza Delivery Driver

Domino's Pizza
Churchton, MD
02.2010 - 10.2012
  • Greeted customers upon arrival, took orders and provided product knowledge.
  • Loaded delivery vehicle with orders and ensured accuracy of order items.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.
  • Assisted customers with questions or complaints regarding their orders.
  • Processed cash and credit and debit payments accurately using point-of-sale system.
  • Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
  • Performed daily vehicle inspections prior to leaving for deliveries.
  • Provided courteous customer service by addressing customer concerns promptly and professionally.
  • Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
  • Adhered to company policies and procedures as outlined in employee handbook.
  • Followed proper sanitation protocols when handling food products on the job.
  • Answered phone calls from customers placing takeout orders.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Navigated urban and rural delivery routes and delivered food items at or before quoted times.
  • Helped recruit and train new team members.
  • Maintained clean traffic record and kept vehicle clean and in top operating condition.
  • Collected tips from customers through hands-free electronic methods.
  • Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
  • Used point-of-sale hardware and software to enable smooth pizza transactions when delivering or helping out at store.
  • Recorded weekly hours and mileage for accurate payment.
  • Documented time of delivery to record completion of order.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Delivered fresh food to customers across local area.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Analyzed customer address to determine best route for timely delivery.
  • Navigated local streets and highways with ease using GPS system.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Offered customers information about restaurant menu items or special promotions.
  • Maintained vehicle according to company and state safety requirements.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Collected money, provided change and recorded transactions on receipts.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Informed regular customers of new products or services and price changes.
  • Issued sales promotion materials to customers to boost sales.

Education

GED -

Bladensburg High School
Bladensburg, MD
08-1975

Skills

  • Flexible and Adaptable
  • Data Entry
  • Verbal Communication
  • Microsoft Word
  • Customer Service
  • Customer Relations
  • Calm Under Pressure
  • Basic Math
  • Organization
  • Reading Comprehension
  • Event Support
  • Processes and Procedures
  • Material Shelving
  • Computer Assistance
  • Reading Programs
  • Library Services
  • Materials Management

Affiliations

Photography

Gardening

Camping

Crafting

Was a stay at home mom with two boys

Timeline

Delivery Driver

Veho Muvi
02.2021 - 07.2023

Library Page

Anne Arundel County Public Library
06.2013 - Current

Set up Staff

Hallmark Cards Distribution Center
03.2012 - 09.2013

Pizza Delivery Driver

Domino's Pizza
02.2010 - 10.2012

Small Business Co-Owner

Affordable Garage Doors LLC
05.1994 - Current

GED -

Bladensburg High School

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Linda Davis