Linda Day-Smith

Passenger Service Agent (Full Time)

-streamlined baggage handling for improved passenger experience and reduced wait times

-resolve concerns regarding passenger bookings and flights

-maintained accurate records of flight information to provide timely updates to passengers.

-enhanced customer satisfaction by providing efficient check-in and boarding services.

-resolved passenger issues with empathetic communication and effective problem-solving techniques.

-assisted passengers with special needs, ensuring a comfortable and positive travel experience.

-increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

-provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

-contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

-provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

-improved student comprehension by incorporating visual aids and real-life examples into lesson plans.

-developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.

-collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.

-provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.

-mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.

-utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.