Summary
Overview
Work History
Education
Skills
Certification
References
References
Languages
Languages
Languages
Timeline
Generic

LINDA D FLORESTAL

West Palm Beach,FL

Summary

To secure a position in the medical field /customer service with room for growth. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

MD Now Urgent Care
West Palm Beach, FL
08.2021 - Current
  • Appointment Setting, Billing, Scheduling, vital. 2 - Appointment Setting, Billing, Scheduling.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Non-Technical Coordinator Laboratory

JFK Medical Center
West Palm Beach, FL
03.2021 - 08.2021
  • Analyzed data to identify trends in customer behavior and preferences.
  • Organized team events to promote a positive work environment.
  • Monitored inventory levels and ordered additional supplies as needed.

Caseworker

Memorial Regional Hospital
05.2014 - 03.2021
  • Case Staffing, Huddle -Telehealth/ Doc in a box
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
  • Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
  • Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
  • Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.

Doula, -Healthy Start/Administrative Assistant Intern

Broward Regional Health Planning Council
Sunrise, FL
05.2004 - 07.2014
  • Assisted in the preparation of reports, presentations and correspondence.
  • Coordinated special projects as assigned by management staff.
  • Entered data into databases accurately and efficiently.
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
  • Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
  • Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.

Medical Assistant, Front Desk

Seventh Ave Clinic
Lauderdale, FL
05.2002 - 03.2009
  • Scheduling -Billing/Collections
  • Certificates: Honor Roll, EKG Technique Certificate
  • HIV/AIDS, CPR Certified
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Education

High School Diploma -

South Plantation High School
Fort Lauderdale, FL

Medical Assistant Diploma -

Concorde Career Institute
Lauderdale Lakes, FL

Miami Dade College- Doula
Miami, FL

Skills

  • Administration Record Management, Scheduling, Telephone
  • Skills, Medical Ethics, Computer Keyboarding/35wpm, Pegboard
  • System Components and Operations, Billing, Collection Letter
  • HCFA-1500, Check Writing Procedures, Day Sheet, Account Payable
  • Patient Flow Management
  • Phlebotomy
  • Intake control
  • Procedure Assistance
  • Data Entry
  • Indirect Patient Care
  • Patient Scheduling
  • Inventory Management
  • Medical Terminology
  • HIPAA Compliance
  • Check-in coordination
  • Medical office administration
  • Patient-focused care
  • Simple dressings
  • Compassionate caregiver
  • Conversant in [french,creole]
  • Electrocardiography (EKG)
  • Dementia and Alzheimer's knowledge
  • Needs assessments
  • Medical terminology knowledge
  • Emergency Room Procedures
  • Clinical operations
  • Case Management
  • OB/GYN procedures
  • Vital sign monitors
  • EKG administration
  • Medical Office Management
  • Prioritizing stat orders
  • Fluent in English, French,Creole
  • EMR / EHR
  • CPR
  • Customer Service

Certification

Doula,Vital Sign, Autoclaving, and HCG Urine Pregnancy Testing, EKG, Injections, Chemical Urinalysis, Pap Smear/Pelvic Exam, Sterilization Technique, First Aid

References

Reference: Upon Request

References

Reference: Upon Request

Languages

  • Bilingual (English and Creole

    • Languages

  • Bilingual (English and Creole

    • Languages

    French
    Professional

    Timeline

    Medical Assistant

    MD Now Urgent Care
    08.2021 - Current

    Non-Technical Coordinator Laboratory

    JFK Medical Center
    03.2021 - 08.2021

    Caseworker

    Memorial Regional Hospital
    05.2014 - 03.2021

    Doula, -Healthy Start/Administrative Assistant Intern

    Broward Regional Health Planning Council
    05.2004 - 07.2014

    Medical Assistant, Front Desk

    Seventh Ave Clinic
    05.2002 - 03.2009

    High School Diploma -

    South Plantation High School

    Medical Assistant Diploma -

    Concorde Career Institute

    Miami Dade College- Doula

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