Linda Dile
Centerville,TN
Summary
Dynamic and dedicated professional with a strong background in customer service at Highland Cooperation. Proven expertise in cash handling and fostering customer relationships, complemented by a commitment to teamwork and integrity. Recognized for enhancing customer satisfaction and operational efficiency through proactive problem-solving and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Highland Cooperation
05.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized checkout area, enhancing efficiency and customer experience.
- Resolved customer complaints effectively, promoting satisfaction and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Janitorial Assistant
SSC.Service Solutions
10.2019 - 05.2023
- Operated cleaning equipment to maintain cleanliness and safety standards across school districts.
- Ensured compliance with health regulations through regular audits of cleaning procedures and practices.
- Mentored junior staff in best practices for effective janitorial services and customer service standards.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Trained new staff on cleaning protocols and safety practices to enhance team performance.
- Developed and implemented improved cleaning schedules that increased productivity and consistency.
Education
GED -
Hickman County High School
Centerville, TNBachelors in Healthcare Administration - Bachelor in Healthcare Administration
American InterContinental University
Schaumburg, IL11-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Time management skills
Accomplishments
- Promoted to cashier after only 2 exceptional performance.
- Trained and mentored 4 employees.
- Achieved 100 % of sales quote.
Certification
- Certified cashier, Highland Coorporation - in 1 week.
Timeline
Cashier
Highland Cooperation
05.2023 - Current
Janitorial Assistant
SSC.Service Solutions
10.2019 - 05.2023
GED -
Hickman County High School
Bachelors in Healthcare Administration - Bachelor in Healthcare Administration
American InterContinental University