Diligent Finance Professional. Proven track record of efficiently managing accounts receivable processes, enhancing collection procedures, and reducing outstanding balances. Demonstrated ability to lead teams and implement process improvements with excellent attention to detail and problem-solving skills. Highly motivated to drive results and enhance change management.
Overview
27
27
years of professional experience
Work History
AR Supervisor
Burlington Stores
09.2017 - Current
Creation of journal entries, allocations and work papers
Managing of Payroll for 50 employees
Creation of PowerPoint Presentations for corporate events
Developed and presented PIC ideas for cost savings
Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
Resolved complaints from clients and fielded overall company reviews.
Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
Set goals for accounts receivable team and developed strategies to meet goals.
Maintained strong relationships with clients by addressing inquiries promptly and professionally.
Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
Reduced invoice disputes by establishing clear invoicing guidelines and protocols for the team.
Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
Enhanced team productivity by providing regular training on accounting software and tools.
Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
ERP Support Specialist, Consultant
System One – Hershey Company/Milton Hershey School
12.2015 - 04.2017
Acted as the primary project lead for establishing a central data warehouse and associated business analytic tools for implementation of PeopleSoft ERP System
Analyzed A/P processes for improved efficiency and aging
Critiqued business processes including the analysis, creation, recommendation, and implementation of business process workflows
Managed the testing procedures for an administrative application implementation
Lead data analysis and creation of reports from the administrative applications
Drove data mapping efforts for administrative applications
Developed data infrastructure to standardize data and define roles between the business units of the organization
Managed simultaneous projects
Collaborated with cross-functional teams to develop and implement effective support strategies.
PositiveU, LLC - Positive Lifestyle Coach and Workshop Speaker
Self-Employed
04.2012 - 12.2015
Specializing in Debt Elimination and Positive Lifestyle Change
Create posts and maintain blog – “Life According to Linda”
Previous Author - WITF Blog – Debt Elimination and Lifestyle Change
Enthusiastic Speaker, skilled at presentations
Motivated speaker through Zoom and Webex presentations
Created PowerPoint presentations
Extraordinary thinking outside the box, positive attitude
Extensive change management coaching skills
Coached thousands, both individually and in groups
Developed and Presented workshops on: Positive Lifestyle Change, Debt Elimination and Lifestyle Change, Frugal Living, Teens and Money
Developed, reconciled and created various financial reports, as well as variance reporting
Reconciliation vs contract project savings of $1M first year
Managed all phases of supply chain including medical/surgical, implants, instruments, I/T hardware and software, maintenance equipment, office supplies, capital and building services
Obtained consistent annual cost savings of $1M - $2M, achieving results through distributor changes, reducing inventory par levels, instituting a JIT (Just in Time) inventory system, and complying/utilizing GPO contracts
Cost savings were based upon rationalization and leverage of supply base, negotiation, and implementation
Developed and executed sourcing strategies for all categories of spend, which included business requirements development, supplier leverage and reduction efforts, pricing and contract negotiations and formalizing documentation of savings through procurement savings methodology
Developed and managed performance improvement teams to develop and implement strategies for more efficient operations
Buyer
Pinnacle Health Systems
11.1997 - 07.2004
Served as the project lead for implementation of Invoice Matching to Purchase Order project to capture incorrect contract pricing and other invoice issues
Worked closely with A/P for accurate payment of invoices
Received over $1.5mil in credits in first 6 months of employment
Achieved Consistent annual cost savings of $2M - $6M
Negotiated and managed contracts and agreements, continuously achieving a new level of supply chain savings
Implemented appropriate sourcing strategies to control purchase costs and to assure an adequate source of supply
Education
Bachelor of Science - Finance
University of Phoenix
11.2007
Skills
Change Management Skills
Strong Communication Skills
Report & Reconciliation Analysis
Vendor & Client Relations
Cost Savings Strategies
Relationship Management
MS Office Proficiency (Excel, Word, PowerPoint)
Payment reconciliation
Performance Metrics Monitoring
Accounts receivable management
ERP systems proficiency
Dispute Resolution
Accomplishments
Researched and resolved large balance accounts, which led to $3.6M in recovered funds.
Consistent, top-performer and producer in all positions held
Used Microsoft Excel to develop inventory tracking spreadsheets.
Implemented JIT (Just-in-Time) inventory system for an annual cost savings of $1.8M.
Consistent annual savings of 2M-6M
Supervised team of 25 staff members.
Developed coaching/Learning and Development programs for staff training and morale
Timeline
AR Supervisor
Burlington Stores
09.2017 - Current
ERP Support Specialist, Consultant
System One – Hershey Company/Milton Hershey School
12.2015 - 04.2017
PositiveU, LLC - Positive Lifestyle Coach and Workshop Speaker