Linda Eckert
Scottsdale,AZ
Summary
Versatile human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Diplomatic Human Resources Specialist with many years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing, and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction.
Overview
21
21
years of professional experience
Work History
Contract Human Resources Professional III
MUFG Bank
Tempe , AZ
03.2025 - Current
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Maintained human resources records by processing applications and resumes.
- Provided essential support to address individual HR needs of employees.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Sr Talent Acquisition Specialist
Childhelp USA
Scottsdale, Arizona
03.2023 - 03.2025
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Developed and implemented innovative talent acquisition strategies to attract and retain top talent.
- Utilized applicant tracking systems (ATS) to streamline recruitment processes and maintain candidate data.
- Collaborated with HR and department managers to forecast future hiring needs and develop talent acquisition plans.
- Monitored and analyzed recruitment metrics to identify trends and improve recruitment strategies.
- Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
- Screened resumes and applications to identify suitable candidates for open positions.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Built and maintained a strong talent pipeline through proactive market research and ongoing relationship management.
- Enhanced employer branding through strategic partnerships, events, and social media presence.
- Built and maintained network of potential candidates through market research and relationship management.
- Coordinated and participated in job fairs and recruitment events to promote company brand and opportunities.
- Managed relationships with recruitment agencies and external partners to fill roles efficiently.
- Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
- Implemented onboarding programs to ensure successful integration of new hires into the organization.
Contract Human Resources Specialist
Bank of the West
Tempe, Arizona
01.2023 - 03.2023
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Established and generated various reports to verify HR compliance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Onboarding Success Associate
DoorDash
Tempe, Arizona
08.2021 - 11.2022
- Coordinated with external vendors to provide resources and materials for onboarding sessions.
- Promoted a positive company culture from the first day of employment to increase retention.
- Developed and maintained onboarding documentation, including guides and checklists.
- Managed onboarding logistics, including scheduling and resource allocation.
Mortgage Servicing Professional
Cenlar FSB
Tempe, Arizona
12.2019 - 08.2021
- Confirmed on-time mortgage payments as per signed agreements, reviewing records monthly to reduce past-due accounts.
- Handled routine and complex inquiries from customers, title companies and vendors each day.
- Delivered prompt, knowledgeable solutions to address customers' loan service issues.
- Updated client account information and records in company databases.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Human Resources Manager
Phoenix Children's Academy
Scottsdale, Arizona
07.2011 - 06.2013
- Assisted with issues in the areas of compensation, liability, scheduling, employee relations, and performance management. Gave overview of retirement plans, 401K, FMLA, workers compensation, and unemployment benefits to employees. Processed paperwork regarding vacation, sick time, terminations, transfers, and pay raises. Trained new employees on employee and state policies and procedures.● Developed a safety manual and implemented a comprehensive safety program at all school locations; workers compensation costs decreased by 15% the first year after implementing.● Investigated, interviewed, and made recommendations on reported policy violations throughout the school system; resolved more than 40 cases involving a variety of employee relations issues.
- Recruited new employees and built relationships, driving visibility.
- Directed HR programs, policies and processes to improve operational efficiency.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Held exit interviews and documented information discussed with employees.
Director of People
Desert Island Restaurants
Scottsdale, Arizona
05.2004 - 05.2011
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Recruited new employees and built relationships, driving visibility.
- Held exit interviews and documented information discussed with employees.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Directed HR programs, policies and processes to improve operational efficiency.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Updated and maintained databases with current information.
- Sourced providers to fill all company benefit positions, including medical, vision, and disability.
- Oversaw employee benefits administration, including managing workers' compensation claims and educating team members on healthcare policies and 401K plans.
- Oversaw administration of employee benefits and compensation.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Saved costs by analyzing and modifying compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Liaised with staff and management in analysis and resolution of issues, grievances and conflicts.
- Stayed abreast of unemployment appeals and changes in personnel policies, procedures and regulations.
- Investigated, arbitrated and resolved employee complaints and issues.
- Mediated conflict and employment issues to avoid litigation.
- Conferred with management to develop or implement personnel policies or procedures.
- Provided advice and guidance to leadership and non-management personnel in resolving work-related problems.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZSkills
- Talent management
- Labor law compliance
- HRIS systems
- Employee relations
- Succession planning
- Recruitment strategies
- Employee engagement
- Retention strategies
- Onboarding process
Timeline
Contract Human Resources Professional III
MUFG Bank
03.2025 - Current
Sr Talent Acquisition Specialist
Childhelp USA
03.2023 - 03.2025
Contract Human Resources Specialist
Bank of the West
01.2023 - 03.2023
Onboarding Success Associate
DoorDash
08.2021 - 11.2022
Mortgage Servicing Professional
Cenlar FSB
12.2019 - 08.2021
Human Resources Manager
Phoenix Children's Academy
07.2011 - 06.2013
Director of People
Desert Island Restaurants
05.2004 - 05.2011
Bachelor of Science - Business Administration
University of Phoenix
Similar Profiles
Mohammed AlahmariMohammed Alahmari
Assistant Vice President at MUFG BankAssistant Vice President at MUFG Bank
Nadeem AnsariNadeem Ansari
Senior DevOps Engineer at MUFG BankSenior DevOps Engineer at MUFG Bank
Tapas Kumar ParidaTapas Kumar Parida
Assistant Vice President at MUFG BankAssistant Vice President at MUFG Bank
JAMUNA RAMACHANDRANJAMUNA RAMACHANDRAN
Trade Finances Professional- Global Trade Services at MUFG BANKTrade Finances Professional- Global Trade Services at MUFG BANK
Peyton GloverPeyton Glover
Server at The Porch TempeServer at The Porch Tempe