
Experienced, results driven, and highly motivated Customer Development professional with a strong understanding of E-Commerce consumer behavior in both the retail and consumer product goods industry. Proven ability to deliver profitable growth through strategic relationship management, data-driven insights, and cross-functional collaboration. Adept at building strong retailer partnerships and driving digital transformation initiatives.
Lead day-to-day account management for major retail partners including DoorDash, GoPuff, and Greenhill Trading
Develop, negotiate, and execute strategic joint business plans with customers to meet mutual goals
Achieved a 38% year-over-year sales growth for largest retailer account, DoorDash, through effective media investments, promotional efforts, and strong account partnership
Manage $6M budget, ensuring efficient ROI on promotions and media spend
Achieved a sales volume forecast with a high degree of accuracy at 2.5%, enabling partner teams plan and optimize effectively
Analyze performance metrics and provide actionable insights to identify trends and drive competitive positioning
Own cross functional partnership with Retail Media, Brand, Customer Strategy, Supply Chain, and Finance to drive operational efficiency