Linda Eli
Grain Valley,Mo
Summary
I am actively seeking an opportunity in a demanding, fast-paced multi-tasking office or a work from home offering. My 23+ years of experience at Charter Spectrum (formerly Time Warner) have equipped me with a multitude of skills, and I would like to continue my growth with your company. Throughout my career I have demonstrated for my employers an exceptional facility for meeting organizational objectives and demands. In addition to my Project assistant skills, I am an adept computer/software user, am versatile, eager and able to work independently. I spent 13 months working from home during Covid so I am prepared for office or Home environments.
Overview
23
23
years of professional experience
Work History
Field Operations Department Assistant
CHARTER (Legacy TWC)
Overland Park, KS
08.2023 - Current
- Phone, Tool and equipment inventorying, Auditing, Repair & Issuing
- Scheduling for all Meetings
- Booked travel arrangements for employees
- Run daily/weekly reports
- Maintain Project calendar, Employee List and Email DL’s
- Damage Claims Oversight
- Expense reconciling
- Department Purchasing
- Monitor and Assist with calls to Customers with high level issues (WIB, ECAF, Multipeat)
- New Hire Setups (Badge Access, phone, Tech ID, Meter kits, etc.)
- Maintain meter database
- Note taking for Team and Leadership Meetings
CONSTRUCTION DEPARTMENT ASSISTANT
CHARTER (Legacy TWC)
Overland Park, KS
08.2011 - 08.2023
- In this position I handle the admin/clerical work for Construction and FRELO projects
- I Coordinate with clients on all leased Fiber projects and assist with expense tracking and billing
- I enter data for construction Repair/Maintenance projects and issue work to contractors, assisted with the Google-Make Ready project including preparing all maps to be sent to contractors
- I now handle the expense jobs for Construction/Plant maintenance which includes issuing jobs and all follow up work including approving invoices and production reports
- I work with daily contractor reports and update PRISM & SharePoint with completions
- I do company Reporting thru Tableau and assist with Permitting.
Damage Claims Coordinator
CHARTER (Legacy TWC)
Overland Park, KS
02.2006 - 08.2011
- Investigate and process all damages to TWC cable plant and compile all evidence and paperwork to efficiently bill and pursue claims against damagers
- I coordinate with several departments to obtain all billing information, send bills and collect and post payments
- Work with Insurance adjusters to resolve claims
- I consult with Time Warner Attorneys and send files for litigation when necessary
- Responsible for ordering tools, parts & equipment and updating itemized costs lists for all
- Perform Dispatching as needed for field Technicians and Investigators.
AR Work Order Specialist
Time Warner Cable
Kansas City, MO
07.2003 - 02.2006
- Accurately process and check in all work done by Field Technicians
- Post all monies collected to customer’s accounts
- Do daily bank deposit and co-ordinate with armored car service
- Daily tracking of all of previous day’s work done by company Technicians to assure all work and money is turned in
- Interact with employees and other departments to reconcile all discrepancies found
- Process and track all Petty Cash reimbursements and do Employee Check cashing
Traffic Specialist
Time Warner Cable/Ad Sales
Kansas City, MO
06.2001 - 07.2003
- Digitally encode and schedule all commercials that run on TWC Cable channels
Education
High School Diploma -
Mansfield High School
Mansfield, MissouriSkills
- Microsoft Office
- Bentley Maps
- PRISM
- NITRO Pro
- Locate Ticketing
- ICOMS
- SharePoint
- People Soft
- Tableau
- Magellan Maps
- MicroStrategy
- CSG
- SCOPE
- Concur
- NJUNS Database
Timeline
Field Operations Department Assistant
CHARTER (Legacy TWC)
08.2023 - Current
CONSTRUCTION DEPARTMENT ASSISTANT
CHARTER (Legacy TWC)
08.2011 - 08.2023
Damage Claims Coordinator
CHARTER (Legacy TWC)
02.2006 - 08.2011
AR Work Order Specialist
Time Warner Cable
07.2003 - 02.2006
Traffic Specialist
Time Warner Cable/Ad Sales
06.2001 - 07.2003
High School Diploma -
Mansfield High School
Similar Profiles
Linda EliLinda Eli
CONSTRUCTION DEPARTMENT ASSISTANT at CHARTER (Legacy TWC)CONSTRUCTION DEPARTMENT ASSISTANT at CHARTER (Legacy TWC)
TOSHA FLEMINGTOSHA FLEMING
Retention Specialist at CharterRetention Specialist at Charter
Gary WilsonGary Wilson
Construction Coordinator at CharterConstruction Coordinator at Charter
Kristina SevyKristina Sevy
Associate Director of Modernization & Innovation at WinchesterAssociate Director of Modernization & Innovation at Winchester
Kelly HankinsKelly Hankins
Warehouse Associate at Snap-On Tools Distribution CenterWarehouse Associate at Snap-On Tools Distribution Center