Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Key Account Manager
Doehler-Previously Known as SVZ
Chicago, IL
11.2017 - Current
Currently managing special segments category
Strategic relationship builder
Responsible for representing the appropriate array of company products and services to assigned customer base while achieving revenue, margin and strategic account objectives
Overseas account planning cycle, identify and develop unique ways to grow the business
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Delivered services to customer locations within specific timeframes.
Assisted with day-to-day operations, working efficiently and productively with all departments.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Area Sales Manager
Lakeshore Beverage
Chicago, IL
05.2014 - 11.2017
Manage a $12 Million sales team in a high-profile territory
Coached and developed sales team through regular training sessions and performance reviews
Monitored and translated pertinent data into actionable insights for team meetings
Built and maintained relationships with retailers to drive collaboration
Communicate and execute on company goals
Communicated and executed company goals through team collaboration and alignment
Monitored and communicated potential new hires with teams to streamline recruitment process
Store Manager/Corporate New Restaurant Opener
Buffalo Wild Wings
08.2012 - 05.2014
Hire and train new staff members in all positions
Build weekly schedules
Implemented and evaluated new marketing programs to enhance customer engagement
Managed inventory orders to ensure optimal stock levels and minimize shortages
Coordinated fundraising initiatives
Facilitated training for new managers
Communicated monthly and yearly profit and loss data to inform strategic decision-making
Corporate training for the East coast region
Build relationships with Military base partners
Assistant Manager
Nordstrom
03.2009 - 05.2011
Manage a $4 million sales team and warehouse team
Hired and trained new sales members to enhance team performance and achieve sales targets
Oversaw daily inventory management processes to ensure accurate stock levels and organization. and organization manager
Managed supplier incentives and programming to optimize partnerships and improve sales outcomes
Manage supplier incentives and programming
Train on brand awareness and current market trends
Implemented various marketing programs to engage customers and promote products effectively.
Inventory management and organization manager
Skills
Client Relationship Management
Financial Forecasting
Data Analysis - Advanced
SAP-Basic
Salesforce - Basic
Microsoft office - Advanced
Presentation Development
Windows and MacOS Server - Advanced
Programming languages
Adobe Applications - Intermediate
Mobility - Intermediate
IDIG- VIP - Intermediate
Customer relationship management
Affiliations
Global Business Travelers Association - Ladders Mentoring Member
Mentor new members
Create and Plan Chicago Chapter network connections
Present market trend projection idea
Greater North Michigan Mile Association - Committee Member