Linda Estep
Findlay,OH
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
22
22
years of professional experience
Work History
Medical Assistant/Receptionist
Blanchard Valley Hospital
11.2018 - 03.2025
- Company Overview: Blanchard Valley Regional Hospital
- Recording transfers on required paperwork
- Transport patients to and from testing sites within the hospital.
- Ensure patient safety during transfers.
- Communication with nursing staff regarding best interests for patients
- Transportation of specimens and blood draws to laboratory.
- Disinfecting of stretchers and wheelchairs daily
- Blanchard Valley Regional Hospital
Receptionist
Blanchard Valley Veterinary Clinic
Findlay, OH
06.2014 - 07.2017
- Acted as first point of contact for clients and visitors
- Promptly answered multi-line phone system to schedule appointments and field inquiries
- Maintained reception area for cleanliness and re-stocked reading literature and over the counter products
- Prepared detailed billing statements, collected payments, and filed patient charts
- Processed record transfers for outside offices
Receptionist/Home Health Coordinator
Americare Home Health
Findlay, OH
05.2011 - 12.2013
- Maintained electronic and paper files
- Cooperated with Medicare, Medicaid and private insurance providers
- Performed administrative duties in the office such as data entry, word processing, filing, scanning and copying
- Handled customer inquiries and complaints both in person and via phone
Receptionist/Billing
Kirk Chiropractic
Findlay, OH
12.2002 - 06.2008
- Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information
- Wrote reports and correspondence from dictation and handwritten notes
- Worked with Medicare, Medicaid and private insurance providers to resolve billing issues
Skills
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
- Document management
- Professional demeanor
- Documentation and reporting
- Information protection
Timeline
Medical Assistant/Receptionist
Blanchard Valley Hospital
11.2018 - 03.2025
Receptionist
Blanchard Valley Veterinary Clinic
06.2014 - 07.2017
Receptionist/Home Health Coordinator
Americare Home Health
05.2011 - 12.2013
Receptionist/Billing
Kirk Chiropractic
12.2002 - 06.2008
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