Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Linda EWING

Chicago,IL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Guest Relations AssociateSales AssociateHome Health Aide

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

RemoteOn-SiteHybrid
Location: Chicago, IL, US
Open to relocation: No

Salary Range

0/hr - 1000/hr

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home option

Summary

Dynamic Guest Relations Associate with a proven track record at Prime Health Care Saint Mary Hospital, enhancing patient satisfaction through exceptional communication and effective problem-solving. Skilled in managing check-in processes and training new staff, I consistently deliver results that improve guest experiences and operational efficiency.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Guest Relations Associate

Prime Health Care Saint Mary Hospital
Chicago, IL
06.2019 - Current
  • Assisted patients with inquiries, enhancing overall satisfaction and experience.
  • Collaborated with healthcare teams to ensure seamless patient care delivery.
  • Managed appointment scheduling and patient check-ins efficiently.
  • Provided accurate information regarding hospital services and procedures to visitors.
  • Trained new associates on guest relations protocols and best practices for service excellence.
  • Streamlined check-in and check-out processes for improved efficiency and guest experience.

Sales Associate

Loris Gift Shop
Chicago, IL
01.2018 - 06.2019
  • Assisted customers in selecting unique gifts, enhancing overall shopping experience.
  • Maintained visual merchandising standards, ensuring appealing product displays.
  • Processed transactions accurately using POS systems, increasing operational efficiency.
  • Trained new sales associates on customer service protocols and product knowledge.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Home Health Aide

Help at Home Senior Care
Chicago, IL
06.2011 - 01.2018
  • Assisted clients with daily living activities, enhancing quality of life and promoting independence.
  • Monitored vital signs and reported changes in health status to healthcare professionals.
  • Maintained a clean and safe environment for clients, ensuring compliance with health standards.
  • Developed personalized care plans in collaboration with families and healthcare teams.
  • Coordinated transportation for clients to medical appointments, facilitating access to necessary services.

Education

Diploma - Medical Assistant

National Education Center
Chicago, IL

Skills

VIP guest handling

Strong empathy

Guest satisfaction focus

Exceptional communication

Complaint handling

Stress tolerance

Cross-cultural sensitivity

Up-selling techniques

Brand representation

Food and beverage sales

Guest satisfaction

Check-in and Check-out procedures

Activity planning

Payment processing

Disability awareness

Transportation arrangements

Teamwork

Customer service

Problem-solving

Attention to detail

Problem-solving abilities

Multitasking

Multitasking Abilities

Reliability

Excellent communication

Clear communication

Organizational skills

Flexibility

Active listening

Effective communication

Decision-making

Guest experiences

Training and mentoring

Certification

Bls

Timeline

Guest Relations Associate

Prime Health Care Saint Mary Hospital
06.2019 - Current

Sales Associate

Loris Gift Shop
01.2018 - 06.2019

Home Health Aide

Help at Home Senior Care
06.2011 - 01.2018

Diploma - Medical Assistant

National Education Center

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Linda EWING