Linda Farrington
1137 Westchester Ave
Overview
2012
2012
years of professional experience
Work History
Counter Manager
Neiman Marcus
- Analyzed sales trends to make informed decisions on promotional activities and product offerings.
- Established open lines of communication between counter staff and management to facilitate smooth operations.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Organized sale events and created eye-catching product displays to attract customers to counter.
- Achieved sales goals through effective communication and demonstration of products.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
- Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
- Collaborated with team members to improve overall store performance and achieve targets.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires. We
Business Manager
Macys Department Store
07.2008 - 10.2011
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Implemented customer relationship management systems to track client interactions and feedback, leading to improved service delivery.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Managed inventory to ensure adequate stock levels and timely replenishment.
Education
Associate Of Science - Business Management
Bronx Community College
Bronx, NY06.2003
Skills
Customer service
Timeline
Business Manager
Macys Department Store
07.2008 - 10.2011
Counter Manager
Neiman Marcus
Associate Of Science - Business Management
Bronx Community College
Similar Profiles
Julia GetteJulia Gette
Retail Preformance/Sales Operations Manager at Neiman MarcusRetail Preformance/Sales Operations Manager at Neiman Marcus
Tonia HollowayTonia Holloway
Lead Customer Care Associate at Neiman Marcus DirectLead Customer Care Associate at Neiman Marcus Direct
Maja Maya RadicaninMaja Maya Radicanin
Sales Manager, Precious Jewelry, Designer Handbags & Personal Stylist Program at Neiman MarcusSales Manager, Precious Jewelry, Designer Handbags & Personal Stylist Program at Neiman Marcus
Mischel BabiMischel Babi
Customer Care Representative at Neiman Marcus GroupCustomer Care Representative at Neiman Marcus Group
Wadsonn DerazinWadsonn Derazin
Customer Support Specialist/Loss Prevention Officer at MedlineCustomer Support Specialist/Loss Prevention Officer at Medline