Overview
Work History
Education
Skills
Timeline
Generic

Linda Farrington

1137 Westchester Ave

Overview

2012
2012
years of professional experience

Work History

Counter Manager

Neiman Marcus
  • Analyzed sales trends to make informed decisions on promotional activities and product offerings.
  • Established open lines of communication between counter staff and management to facilitate smooth operations.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Maintained cleanliness and organization of counter area, adhering to company standards at all times.
  • Organized sale events and created eye-catching product displays to attract customers to counter.
  • Achieved sales goals through effective communication and demonstration of products.
  • Conducted monthly audits of stock levels for accurate record-keeping purposes.
  • Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
  • Collaborated with team members to improve overall store performance and achieve targets.
  • Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires. We

Business Manager

Macys Department Store
07.2008 - 10.2011
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
  • Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Implemented customer relationship management systems to track client interactions and feedback, leading to improved service delivery.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
  • Managed inventory to ensure adequate stock levels and timely replenishment.

Education

Associate Of Science - Business Management

Bronx Community College
Bronx, NY
06.2003

Skills

    Customer service

Timeline

Business Manager

Macys Department Store
07.2008 - 10.2011

Counter Manager

Neiman Marcus

Associate Of Science - Business Management

Bronx Community College

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Linda Farrington