Linda Fehr
Dalhart
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Secretary's Assistant
Froze Electric
01.2024 - 03.2025
- Supported the Secretary with managing daily tasks, allowing them to focus on high-priority projects and initiatives.
- Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
- Ensured data accuracy across various databases by regularly updating contact information for internal staff members as well as external partners.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
AR Specialist
Seminole Memorial Hospital
08.2021 - 11.2023
- Analyzed trends in payment patterns and customer behavior, identifying opportunities for process enhancements that would improve overall AR performance.
- Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
- Coordinated with external collections agencies when necessary, ensuring seamless handoff of delinquent accounts while protecting company interests at all times.
- Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
Sales Associate
AT&T
08.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Seminole High School
Seminole, TXSkills
- Fast learner
- Multitasking and time management
- Database entry
- High volume phone inquiries
Timeline
Secretary's Assistant
Froze Electric
01.2024 - 03.2025
AR Specialist
Seminole Memorial Hospital
08.2021 - 11.2023
Sales Associate
AT&T
08.2020 - 07.2021
Seminole High School
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