Detail-oriented and driven Executive Administrative Professional with with superb people-skills and public relations expertise in problem-solving and managing daily office functions. Dependable and quick-learning team player with effective communication and organization skills.
Overview
24
24
years of professional experience
Work History
Total Loss Specialist
Carvant Financial LLC
05.2016 - Current
Create all communication via online portals, emails and phone to insurance companies, customers and repair shops and document information from various sources within the company's computer systems
Assist in training all new team members on best practices for handling total loss claims, fostering a knowledgeable and efficient workforce
Maintain compliance with several state regulations and company policies, avoiding potential legal issues and penalties
Monitor office supply inventory levels and place orders as needed, avoiding stock shortages that could disrupt workflow continuity
Post all incoming monies to customer accounts and monitor auto cash along with preparing and scanning checks into the bank system
Prepare Deficiency Balance files for attorney placement and maintain spreadsheets on payment status
Develop organizational policies and procedures to increase workplace productivity
Managed all executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Warehouse Manager
Total Body Nutrition Labs LLC
08.2014 - 05.2016
Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transaction
Conducted weekly audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution
Cleaned and maintained warehouse in compliance with OSHA safety standards
Coordinated with over 40 vendors to verify timely delivery of materials and supplies, avoiding delays
Accounting of all company expenses and profits from sales of new products, existing inventory and outstanding balances
Personal Trainer & Group Fitness Instructor
Synergy Fitness
08.2011 - 05.2016
Established strong relationships with regional stakeholders such as city officials, school districts, healthcare providers, and non-profit organizations to collaborate on various health initiatives.
Implemented regular employee performance assessments to identify areas of improvement, provide constructive feedback, and recognize outstanding achievements.
Oversaw 27 partnerships with local businesses to offer exclusive discounts or services as added benefits for members.
Successfully negotiated 70 favorable contracts with vendors ensuring uninterrupted supply of high-quality products and services at competitive prices.
Spearheaded initiatives aimed at enhancing overall brand reputation through community involvement projects like charity runs or wellness fairs.
Collaborated with over 50 personal trainers to create referral programs that rewarded current members for bringing in new clients, thereby increasing membership numbers.
Inclusion Specialist
Robert Seaman Elementary School
09.2008 - 08.2011
Enhanced inclusive learning environments by implementing tailored strategies and accommodations for 28 diverse student needs
Served as a liaison between parents, teachers, and administration to ensure seamless collaboration in supporting students with diverse needs
Managed 28 caseloads of students requiring additional support services, ensuring timely assessments and interventions were implemented as needed
Created and managed 25 IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Provided ongoing communication with parents regarding children's progress, ensuring students felt informed and supported and to encourage throughout the educational process
Assistant Service Response Coordinator
Facilities Services, C. W. Post Campus
06.2000 - 08.2008
Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
Managed a team of 85 skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
Ensured compliance with all local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
Maintained positive relationships with over 30 vendors and suppliers while negotiating cost-effective contracts for goods and services.
Oversaw facilities maintenance requests ensuring timely resolution minimizing disruptions to office operations and staff.
Managed multiple annual budgets for facilities maintenance, capital improvements, and emergency expenditures, ensuring cost-effective allocations.
Education
Master of Science in Special Education -
Long Island University / C.W. Post Campus
Brookville, NY
05.2008
Bachelor of Science in Childhood Education -
Long Island University / C.W. Post Campus
Brookville, NY
01.2006
Skills
Proficient in Microsoft Word, Excel, PowerPoint, Access and Publisher