Linda Fink
Evansville,IN
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Echo Community Health Care
03.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Customer Service Representative
Cookies By Design
01.2017 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Warehouse Associate
Amazon
02.2022 - 01.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Scheduling Coordinator
Roamain Automotive
01.2010 - 02.2015
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Implemented time-blocking and schedule notifications to optimize time management.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Monitored front areas so that questions could be promptly addressed.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency
Education
Bachelor Of Applied Science - Dietetics/ Business Administration
Murray State University
Skills
P>Shipping and receiving
Appointment Scheduling
Front Desk Operations
Telephone Etiquette
Patient Scheduling
Insurance Verification
Timeline
Medical Receptionist
Echo Community Health Care
03.2024 - Current
Warehouse Associate
Amazon
02.2022 - 01.2024
Customer Service Representative
Cookies By Design
01.2017 - Current
Scheduling Coordinator
Roamain Automotive
01.2010 - 02.2015
Bachelor Of Applied Science - Dietetics/ Business Administration
Murray State University
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