linda fitzroy
Fernley,NV
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
49
49
years of professional experience
Work History
Supervisor
Frontier Fun Center
Fernley, NV
05.2018 - Current
- Directed daily operational activities to maintain high levels of guest experience and enforce safety protocols.
- Facilitated training and mentorship for staff on customer service standards and operational procedures.
- Coordinated scheduling and staffing to maintain efficient team performance during peak hours.
- Executed process improvements to optimize workflow efficiency and minimize wait times.
Sales Associate
Disneyland Resort
Anaheim, CA
07.2016 - 10.2017
- Delivered exceptional customer service in high-volume retail environment.
- Assisted guests with product inquiries, enhancing their experience and satisfaction.
- Collaborated with team members to maintain visual merchandising standards and store presentation.
- Trained new associates on sales techniques and company policies, fostering a knowledgeable team.
Sales Associate
Lowes Home Improvment
La Habra, CA
03.2008 - 03.2016
- Monitored inventory levels and coordinated restocking efforts to ensure product availability.
- Implemented promotional displays, driving increased foot traffic and sales during peak periods.
- Conducted regular sales audits, ensuring compliance with operational procedures and standards.
- Resolved guest complaints effectively, improving overall customer loyalty and retention efforts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Manager
United States Postal Service, USPS
Long Beach, CA
03.1977 - 07.2007
- Oversaw daily operations to ensure timely and efficient mail delivery.
- Implemented process improvements resulting in enhanced workflow efficiency.
- Trained and mentored staff on best practices for operational excellence.
- Managed inventory control systems to optimize resource allocation.
Education
High School Diploma -
Santa Ana Valley High
Santa Ana, CATimeline
Supervisor
Frontier Fun Center
05.2018 - Current
Sales Associate
Disneyland Resort
07.2016 - 10.2017
Sales Associate
Lowes Home Improvment
03.2008 - 03.2016
Manager
United States Postal Service, USPS
03.1977 - 07.2007
High School Diploma -
Santa Ana Valley High