Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Instructor, MBC
South Texas Vocational Technical Institute
McAllen, TX
06.2021 - Current
Establish learning assessments to regularly monitor student understanding of class concepts and materials.
Evaluate and revise lesson plans and course content to achieve student-centered learning.
Apply various teaching aids to minimize learning gaps and instruct and motivate students.
Keep up-to-date with style industry standards, trends, and techniques.
Applied various teaching aids to minimize learning gaps and instruct and motivate students
Used learning assessments to regularly monitor student understanding of class concepts and materials
Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning
Tested students on materials presented in workshops and classes to assess grasp of material
Increased student participation by facilitating interesting and relevant events
Developed classroom guidelines and assignment rules to communicate expectations
Reviewed class and student records to look for areas in need of improvement and implement plans of action
Revenue Cycle Management, Manager
Precision View Management
McAllen, TX
02.2019 - 11.2021
Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
Onboarded new employees with training and new hire documentation.
Monitored and guided revenue cycle operations.
Supported clinical team members with revenue cycle procedures and addressed issues.
Completed financial reporting and analysis for billing revenue cycle.
Cross-trained existing employees to maximize team agility and performance.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Account Receivables reports at 90%.
Medical Office /Medical Billing Manager
Colorado Injury Treatment Center
Aurora, CO
08.2011 - 05.2018
Reviewed billing problems, researched issues, and resolved concerns.
Worked with customers to develop payment plans and bring accounts current.
Performed testing for billing modules, enhancing new functionality and process improvements.
Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Performed billing, collection, and reporting functions for office generating over $394,506 annually.
Established and checked coding procedures, monitored reports, and updated internal files.
Reviewed billing problems, researched issues, and resolved concerns
Worked with customers to develop payment plans and bring accounts current
Created new standard operating procedures improving billing accuracy and cash flow
Education
Licensed Massage Therapist -
Colorado School of Healing Arts
Denver, CO
04.2009
Skills
Student records management
Classroom management
Lesson Planning
Group and individual instruction
Student counseling
Testing and grading
Adult Education
Student engagement
Management
Business Skills
Strong Interpersonal Skills
Outstanding Customer Service Skills
Customer-Focused
Certification
Colorado Massage Therapist License - 4/2009
Engaging Students in Learning Process Training - 2/2022
CMS Diagnosis Coding Training - 2/2022
Medical Billing Form 1500 /837P Training - 2/2022
CMS HCPCS Billing Reimbursement Training - 10/2021
Campus Safety Orientation Training - 1/2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Instructor, MBC
South Texas Vocational Technical Institute
06.2021 - Current
Revenue Cycle Management, Manager
Precision View Management
02.2019 - 11.2021
Medical Office /Medical Billing Manager
Colorado Injury Treatment Center
08.2011 - 05.2018
Licensed Massage Therapist -
Colorado School of Healing Arts
Colorado Massage Therapist License - 4/2009
Engaging Students in Learning Process Training - 2/2022
CMS Diagnosis Coding Training - 2/2022
Medical Billing Form 1500 /837P Training - 2/2022
CMS HCPCS Billing Reimbursement Training - 10/2021
Campus Safety Orientation Training - 1/2022
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