Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Linda Gamboa

Imperial

Summary

Skilled pharmacy professional with a proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Experienced in preparing and dispensing medications accurately and efficiently, utilizing strong organizational skills to manage inventory and maintain regulatory compliance. Adept at working collaboratively with pharmacists and healthcare teams to ensure optimal patient care and satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
08.2023 - Current
  • Supervised pharmacy operations during weekend shifts, ensuring smooth workflow and high service quality during peak hours.
  • Trained and mentored new pharmacy staff, providing instruction on pharmacy procedures, medication management, and customer service.
  • Delegated tasks to team members to ensure efficient operations and timely completion of daily goals.
  • Acted as the point of contact for handling issues or emergencies, ensuring quick resolution and minimal disruption.
  • Accurately entered pharmacy orders into computer systems, ensuring correct medication dispensation.
  • Measured, counted, mixed, packaged, and labeled prescriptions, adhering to strict medication safety standards.
  • Conducted medication inventories, managed stock rotation, and checked expiration dates to ensure medication availability.
  • Verified insurance information, processed treatment authorization requests, and completed Medicare forms for devices and prior authorizations.
  • Utilized pharmacy management software to maintain accurate patient records, track medication inventory, and streamline workflow.
  • Assisted pharmacists in dispensing medications, including oral, IV, and topical prescriptions.
  • Applied barcode scanning technology to ensure medication accuracy and prevent errors.
  • Provided excellent customer service, addressing inquiries related to prescriptions, insurance, and medication side effects both in-person and via phone.
  • Resolved customer issues by assisting with order placement, system navigation, and product location.
  • Fostered positive patient relationships through professional, compassionate interactions and by upholding HIPAA confidentiality standards.

Pharmacy Technician/Clerk

CVS Y Mas
01.2022 - 10.2022
  • Entered pharmacy orders accurately into computer systems to ensure correct medication dispensation.
  • Measured, counted, mixed, packaged, and labeled prescriptions with attention to detail and safety standards.
  • Performed inventory management, including stock rotation and expiration date checks, to ensure continuous medication availability.
  • Verified insurance information and processed treatment authorizations to facilitate patient access to medications.
  • Provided excellent customer service by answering phone inquiries, collecting payments, and referring medical questions to pharmacists.
  • Utilized barcode scanning technology to verify medication accuracy and minimize dispensing errors.
  • Maintained accurate patient records and inventory levels through pharmacy management software.
  • Calculated dosages, filled prescriptions, and prepared prescription labels with precision.
  • Assisted pharmacists in medication dispensing, labeling, and packaging to enhance workflow efficiency.
  • Resolved customer issues, both in-person and via phone, by helping with order placement, navigating systems, and locating items.
  • Ensured a clean and organized work environment, adhering to safety and sanitation regulations.

Pharmacy Technician/Clerk

Hope Pharmacy
09.2018 - 10.2021
  • Accurately entered pharmacy orders into computer systems to ensure correct medication dispensation and patient records.
  • Measured, counted, mixed, packaged, and labeled prescriptions following safety protocols and quality standards.
  • Managed inventory tasks, including stock rotation, expiration date checks, and ensuring adequate medication availability.
  • Handled Treatment Authorization Requests (TARs), Medicare forms for devices, and prior authorizations to ensure timely patient access to medications and treatments.
  • Verified insurance information and processed necessary claims, resolving issues to prevent delays in medication delivery.
  • Provided outstanding customer service by answering phone calls, addressing inquiries, collecting payments, and referring patients to pharmacists for medical questions.
  • Maintained a clean and organized work environment, following safety and sanitation guidelines to ensure compliance with regulations.
  • Utilized barcode scanning technology to verify medication accuracy and reduce the risk of dispensing errors.
  • Assisted pharmacists with medication dispensing, labeling, and packaging to optimize workflow and service delivery.

Pharmacy Technician/Clerk

Brawley Pharmacy
03.2013 - 04.2015
  • Accurately entered pharmacy orders into computer systems, ensuring correct medication dispensation and up-to-date patient records.
  • Measured, counted, mixed, packaged, and labeled prescriptions, adhering to safety standards and regulatory guidelines.
  • Performed inventory management tasks, including stock rotation and expiration date checks, to ensure consistent medication availability.
  • Verified insurance information and facilitated claims processing, ensuring smooth and timely medication access for patients.
  • Provided exceptional customer service by answering phone calls, addressing inquiries, processing payments, and referring patients to pharmacists for medical questions.
  • Maintained a clean and organized work environment, following safety and sanitation protocols to ensure compliance with regulations.

Education

Associate of Science - Psychiatric Nurse

Imperial Valley College
Imperial, CA
07-2028

Skills

    Medical & Pharmacy Skills:

  • Medical Terminology (English/Spanish)
  • Medical Billing & Insurance Billing
  • HIPAA Compliance & Patient Confidentiality
  • Medication Dispensing & Prescription Filling
  • Medication Safety & Drug Inventory Control
  • Pharmaceutical Calculations & Drug Safety
  • Pharmacy Ethics & Pharmacy Law Compliance
  • Interpreting and Processing Medication Orders
  • Medicare and Medicaid Process
  • Prescription Interpretation & Order Entry
  • Medical Records Management
  • Pharmacy & Customer Records Management
  • Supply Restocking & Stocking Shelves
  • Medication Labels & Labeling Accuracy
  • Drug Inventory Management

    Customer Service & Communication:

  • Outstanding Customer Service
  • Answering Customer Questions
  • Great in Communication (English/Spanish)
  • Team Collaboration & Team Player
  • Problem-Solving Skills
  • Creativity & Workflow Optimization
  • Retail Sales & Processing Payments
  • Multi-line Phone Systems
  • Administrative & Technical Skills:

  • Data Entry & Medical Scheduling
  • Computer Proficiency & Computer Skills
  • Typing & Advanced Math Skills
  • Time Management & Attention to Detail
  • Insurance Verification & Verifying Orders

Accomplishments

  • Increased Efficiency: Streamlined the medication dispensing process, reducing patient wait times by 15% and improving workflow efficiency by implementing new organizational techniques for medication inventory management.
  • Accuracy in Dispensing: Achieved a 99.9% accuracy rate in medication dispensing and labeling through diligent attention to detail and consistent application of safety protocols.
  • Team Leadership: Trained and mentored new pharmacy technicians, ensuring they quickly adapted to pharmacy operations and maintained high standards of patient care.
  • Customer Satisfaction: Recognized for consistently providing exceptional customer service, receiving positive feedback from patients and contributing to a 10% increase in customer retention.
  • Compliance: Played a key role in maintaining compliance with HIPAA regulations, pharmacy laws, and safety standards, ensuring the pharmacy passed all regulatory audits without issues.
  • Inventory Management: Reduced medication waste by 20% by proactively managing stock rotation and expiration date checks, improving the availability of critical medications.
  • Insurance Verification: Successfully handled insurance verifications and prior authorization requests, reducing patient delays by 25% and ensuring medications were dispensed promptly.
  • Pharmaceutical Calculations: Consistently applied advanced pharmaceutical calculations to ensure precise medication dosages, maintaining patient safety and reducing the likelihood of errors.
  • Process Improvement: Implemented a new medication labeling system that improved medication identification accuracy, reducing errors in prescriptions by 10%.
  • Pharmacy Workflow: Enhanced workflow optimization by organizing stock and preparing medications in advance for upcoming prescriptions, reducing prescription preparation time by 20%.

Certification

Pharmacy Technician License

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walgreens
08.2023 - Current

Pharmacy Technician/Clerk

CVS Y Mas
01.2022 - 10.2022

Pharmacy Technician/Clerk

Hope Pharmacy
09.2018 - 10.2021

Pharmacy Technician/Clerk

Brawley Pharmacy
03.2013 - 04.2015

Associate of Science - Psychiatric Nurse

Imperial Valley College
Linda Gamboa