Linda Ganske

Handled day to day operations. Which included phone calls, emails , meet and greet parents and

staff members. Coordinated staff meetings . Maintained budget and timekeeping for staff.

Answered customer telephone calls promptly and appropriated handled their needs. Calculated billings and posted charges to room accounts,

reviewing charges with guests check out.

Provided excellent guest services and customer service skills. Processed guests payments for room charges. answered telephone calls within three rings,using correct salutations and telephone etiquette. Implemented high-impact sales and marketing initiatives,resulting in increased occupancy and profitability. Served as a public relations representative for the hotel. Supervised 4 front desk staff. Directed the daily activities of the entire staff including housekeeping,maintenance and front desk staff.