Linda Gerges
Frisco,TX
Summary
Highly focused and reliable person with an excellent work ethic, experience and customer satisfaction record. Adept multitasker able to deliver with accuracy and efficiency. Strong skills in maintaining cordial and professional relationships with staff, management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
North Texas Medical Clinic
2023.01 - Current
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Met with clients to gather information, prepare documentation and determine necessary actions.
- Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
- Updated reports, managed accounts, and generated reports for company database.
Medical Records Specialist - Contractor
Included Health
2022.11 - 2023.02
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient charts and accurately recorded new information.
- Kept accurate log of requests for medical information and records.
- Managed electronic medical records for patients.
- Maintained patient confidence by keeping patient records information confidential
Office Manager
North Texas Medical Clinic
2021.08 - 2022.11
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Operated and maintained applicant tracking and candidate management systems.
- Facilitated new employee orientations to foster positive team attitude
- Using Microsoft suite ( outlook , calendar and powerpoint ) and Google suite ( Gmail, Calendar, sheets, slides , etc )..
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled appointments and placed reminder calls to deliver exceptional customer experience.
- Converted paper charts into digital files and uploaded to EMR system.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Substitute Teacher, K-12
Prosper ISD
2016.08 - 2021.05
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Lead Infant Room Teacher
WHISPERING FARMS MONTESSORI ACADEMY
2017.01 - 2019.08
- Supervise students in classrooms, halls, cafeterias, school yards and on field trips.
- Organize class work and activities with staff and parents if needed.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Managed food inventory for 30 -person center in accordance with nutritional guidelines.
Office Administrative Assistant
St Philopateer Coptic Orthodox Church
2015.12 - 2017.02
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
GED -
Cairo University
Egypt 06.2009
Skills
- Google Suite
- Microsoft Suite
- Data Entry
- Student records management.
- Spreadsheet development.
- Case Management
- Global Immigration Filings
- Immigration Case File Strategies
Accomplishments
- Specialized in substituting for Special Aid and Elementary classes.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved great results and progress by using G-suite and office Suite ( Word, excel and Google document, etc ) for office Management and keeping clients and student records and tasks.
Certification
HIPPA Compliance
Preventing Workplace Harassment
Cyber Security Compliance
Medical Terminology Certified ( Collin Collage )
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Office Manager
North Texas Medical Clinic
2023.01 - Current
Medical Records Specialist - Contractor
Included Health
2022.11 - 2023.02
Office Manager
North Texas Medical Clinic
2021.08 - 2022.11
Lead Infant Room Teacher
WHISPERING FARMS MONTESSORI ACADEMY
2017.01 - 2019.08
Substitute Teacher, K-12
Prosper ISD
2016.08 - 2021.05
Office Administrative Assistant
St Philopateer Coptic Orthodox Church
2015.12 - 2017.02
GED -
Cairo University
HIPPA Compliance
Preventing Workplace Harassment
Cyber Security Compliance
Medical Terminology Certified ( Collin Collage )
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