Resolved customer issues promptly, ensuring satisfaction and loyalty.
Handled cash register operations and customer transactions to process payments.
Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contributed to team objectives in fast-paced environment.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Lead Educator
Millington Community Schools
08.1980 - 06.2010
Developed engaging curriculum materials, resulting in increased student interest and understanding of subject matter.
Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
Served as a mentor for new teachers, sharing best practices and providing guidance on classroom management techniques.
Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
Adapted teaching strategies to accommodate diverse learners, differentiating instruction based on individual student needs and abilities; including assessing and working with at-risk students.
Viewed as a leader within the school community by consistently demonstrating professionalism in all aspects of the role – from interactions with colleagues to parent-teacher conferences.
Utilized various assessment tools to monitor student progress throughout the school year, informing instructional decisions and enabling timely interventions when needed.
Improved student performance by providing individualized feedback and adjusting teaching methods to meet diverse learning needs.
Assessed student performance and provided feedback to facilitate student success.
Utilized innovative teaching strategies to effectively engage students in learning.
Developed and implemented classroom routines to address varying student needs.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Fostered student curiosity and interest through creative hands-on activities.
Assessed student progress regularly, using data-driven instruction to guide future lesson planning and targeted support.
Education
Master of Arts - Elementary Administration
Saginaw Valley State University
Bay City, MI
Bachelor of Arts - Elementary Education
Saginaw Valley State University
Bay City, MI
Skills
Teamwork and Collaboration
Relationship Building
Collaborative learning
Educational leadership
Literacy development
Assessment Strategies
Parent-Teacher Communication
Curriculum Development
Classroom Management
Group and individual instruction
Student Motivation and Engagement
Conflict Resolution
Awards and Recognition
Saginaw News Crystal Apple Award
Michigan Association of Student Council-Advisor of the Year