Linda Goldsbrough
Inglewood,CA
Summary
HUMAN RESOURCES – PROJECT MANAGEMENT – TRAVEL – SOCIAL SERVICES
Well equipped to support the day-to-day operational functions, adept at building relationships, and managing projects. Throughout career continuously recognized for tremendous professionalism and leadership.
Overview
11
11
years of professional experience
Work History
Human Resources Coordinator
Crystal Stairs, Inc.
Los Angeles, CA
10.2023 - 01.2024
- Under the guidance of the Director of HR assisted with the preparation, communication, and implementation of employee engagement strategies to include: Trivia contests, team-building activities, workplace potlucks, flexible dress codes.
- Coordinated contractual obligations with vendors and fee collection for annual winter holiday breakfast event.
- Handled team signs ups via email communication and recruitment for the American Cancer Society Breast Cancer Awareness Walk.
- Supporting other ad-hoc tasks.
Exam Proctor
State Bar of California
07.2023 - 07.2023
- Responsible for verifying the identity of test takers, providing instructions to students, and ensuring the security of exams.
- Assist with set-up of test materials prior to the beginning of the exam sessions.
- Monitors test rooms during the administration of examinations.
- Enforces time limits and compliance with other examination procedures.
- Explains and answers questions concerning examination procedures and related matters.
HR Assistant
Wayfinder Family Services
Los Angeles, CA
12.2022 - 04.2023
- Coordinated entire onboarding process, ensuring that all pre-employment procedures were completed properly.
- Communicated with prospective applicants by answering questions concerning the application process and followed up with any problematic issues.
- Provided administrative help to other departments i.e., timely credit card reconciliation reports and gathering docs for site audits.
- Maintenance of secure e-files and paper personnel files.
HR Coordinator
Home At Last CDC
Inglewood, CA
04.2020 - 02.2021
- Manage day-to-day employment processes, including recruitment, on-boarding, off-boarding, new-hire orientations, and status change requests.
- Contributed to the development and implementation of company policies such as mileage reimbursement and company vehicle usage policy.
- Launched annual benefit enrollment, provided helpful advice and increased staff enrollment by thirty-three percent.
- Assessed, tracked, and monitored LOA and worker’s compensation claims.
- Resolved employee complaints and grievances through mediation and collaboration.
Executive Assistant
Brooks Mortgage, Inc.
Cerritos, CA
05.2019 - 08.2019
- Assisted with payroll, compliance, and benefits administration.
- Successfully processed and closed on average three loan applications per month for a variety of loan types.
- Managed all incoming email and documents necessary for verification on data utilized for a loan approval.
- Maintained an open line of communication with borrowers, loan originator, lender, underwriter, and escrow officer throughout the entire process.
- Ordered credit and title reports and liaising with third parties for reports and documents as necessary.
Training Coordinator
Didi Hirsch Mental Health Services
Culver City, CA
04.2013 - 05.2019
- Learning Management System Administrator, including but not limited to, enrolling users, updating training content, troubleshooting, and streamlined system’s hierarchy.
- Identified and created customized courses for fidelity to track evidence-based staff training.
- Maintained and tracked state-specific licenses and certifications to meet compliance requirements and current for training.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Coordinated training session logistics by preparing equipment, securing facilities onsite and off-site.
- Performed bookkeeping support to A/P, A/R, i.e., providing monthly training costs, expense reports, and petty cash expenditures.
- Enhanced data management skills by creating efficient work-flow processes e.g., updating spreadsheets to ensure accuracy and reliability of reports and other activities.
- Oversee office inventory activities, including ordering, stocking, and shipment receiving.
Education
Vocational Certification - Human Resource Professional
Loyola Marymount University
01.2021
M.A. - Management, emphasis in Human Resources
Azusa Pacific University
01.2013
B.S. - Organizational Leadership
Biola University
01.2007
Skills
- Office Administration
- Time Management
- Attention to Detail
- Data Entry
- Effective communication: verbal, written, interpersonal
- Problem-solving
- Team Collaboration
- Microsoft Office/Google Sheets
- Documentation and Recordkeeping
- Self-Motivation
Volunteer Experience
- Institute of Non-Violence & Days of Dialogue Volunteer Facilitator, Mediator, Scribe
- Prison Fellowship Ministries Volunteer Facilitator
- Los Angeles City Attorney’s Office - Dispute Resolution Program (DRP) Student Intern
Timeline
Human Resources Coordinator
Crystal Stairs, Inc.
10.2023 - 01.2024
Exam Proctor
State Bar of California
07.2023 - 07.2023
HR Assistant
Wayfinder Family Services
12.2022 - 04.2023
HR Coordinator
Home At Last CDC
04.2020 - 02.2021
Executive Assistant
Brooks Mortgage, Inc.
05.2019 - 08.2019
Training Coordinator
Didi Hirsch Mental Health Services
04.2013 - 05.2019
Vocational Certification - Human Resource Professional
Loyola Marymount University
M.A. - Management, emphasis in Human Resources
Azusa Pacific University
B.S. - Organizational Leadership
Biola University