LINDA GRADY
Hurst,Texas
Summary
Energetic Office Manager experienced in enhancing operational workflows and achieving business goals. Delivered improvements in office services through advanced organizational and technical expertise, fostering a productive environment for staff and customers. Demonstrated adaptability in budget management, data entry, and communications, driving efficiency and productivity across diverse office functions.
Overview
32
32
years of professional experience
Work History
Regional Lockbox Operations Associate
JPMORGAN CHASE
DALLAS AND FORT WORTH, TX
01.1995 - Current
- Set daily objectives to achieve productivity targets
- Performed data entry tasks with attention to detail
- High alert for quality output in multiple areas
- Processed high volume of 3 million checks monthly to maintain workflow
- Collaborated with team members to enhance productivity levels
- High alert for quality output in multiple areas
- Concentrated on improving client experiences and service effectiveness
Office Manager
DAVID A LIEF D.P.M.
IRVING, TX
01.1995 - 04.2020
- Executed back and front office operations, arranged appointments, recommended referrals, managed authorizations, and conducted credentialing activities to streamline patient flow and office efficiency
- Oversaw documentation processes, coordinated medical product orders, assisted in surgeries, trained new staff, and addressed hardware issues.
- Demonstrated proficiency in CPT and ICD-10 coding, electronic claims submission, insurance billing and verification, medical transcription, payment posting and collections, and daily deposit processing to ensure accurate financial operations
- Worked as front office staff at Grapevine OB/GYN, Grapevine, TX.
- Worked as a medical assistant at Randall Sloan, D.O. in Hurst, TX.
- Managed patient flow during physical therapy, providing necessary support and instructions.
- Worked as a medical assistant at Jerry Houchin, D.O. in Euless, TX.
- Managed back office duties, ensuring efficient workflow and quality patient care.
- Oversaw front office functions for podiatry practice, handling patient inquiries and appointment scheduling.
Education
Associate Degree - Business and Business Management
Tarrant County College - Northeast Campus
Hurst, TXCertificate - Management Development
National Education Center
Fort Worth, TXMedical Assistant Program -
National Education Center
Fort Worth, TXSkills
- Medical coding expertise Efficient multitasking Relationship building Microsoft Office proficiency Areas of expertise include:
- Insurance Billing and Verification Payment Collection Patient relations Electronic Claims Filing and Submission
- Medical billing
- ICD-10 coding
- Claims submission
- Staff training
- X-Ray Technician Insurance Appeals Appointments Arrangement
Personal Information
Title: MEDICAL INSURANCE BILLER/CODER
AWARDS
Title: MEDICAL INSURANCE BILLER/CODER
ACTIVITIES
Title: MEDICAL INSURANCE BILLER/CODER
Timeline
Regional Lockbox Operations Associate
JPMORGAN CHASE
01.1995 - Current
Office Manager
DAVID A LIEF D.P.M.
01.1995 - 04.2020
Associate Degree - Business and Business Management
Tarrant County College - Northeast Campus
Certificate - Management Development
National Education Center
Medical Assistant Program -
National Education Center