LINDA GRINER-WILSON
Beaumont,CA
Summary
Dependable professional with experience in customer service, client relations, payroll processing, and administrative support. Known for clear communication, confidential record handling, and calm problem resolution in client-facing and operational settings. Brings organized support to scheduling, coordination, and day-to-day business needs.
Overview
1
1
Certification
21
21
years of professional experience
Work History
IHSS Provider
In-Home Supportive Services
Riverside, CA
01.2023 - Current
- - Monitored client needs, identified emerging concerns, and escalated issues for timely additional support.
- - Delivered personalized assistance while safeguarding client confidentiality and upholding professional standards.
- - Communicated regularly with family members to update on client status, clarify needs, and address concerns promptly.
- - Cultivated trust through open, honest communication and empathetic listening. through patient, empathetic, and clear communication.
Security Officer
Securitas
07.2022 - Current
- - Verify identification and enforce accurate access-control procedures in accordance with established policies.
- - Resolved concerns calmly while upholding security standards, contributing to a secure environment.
- - Promoted safe, orderly, and welcoming environment for visitors and staff, fostering positive interactions.
- - Assisted visitors by answering safety, access, and facility procedure questions, enhancing visitor experience and compliance.
Coordinating Manager
Unique Design Event Planners, Inc.
01.2013 - Current
- - Coordinated vendors, venues, budgets, timelines, and event logistics to ensure successful event execution.
- - Conduct client consultations to assess service needs, clarify expectations, and develop event plans.
- - Maintained consistent communication with clients and service providers to facilitate smooth planning.
- - Processed contractor payroll and supported business development and client relationship management.
Payroll Assistant / HR Coordinator
Fuller Theological Seminary
03.2010 - 01.2013
- - Processed semi-monthly and monthly payroll for more than 1,000 employees with accuracy and confidentiality.
- - Maintained sensitive payroll records while supporting HR operations to ensure compliance and accuracy.
- - Prepared payroll calculations, quarterly reports, and conducted workers' compensation audits alongside W-2 forms to facilitate timely reporting.
- - Secured permanent position following successful completion of temporary assignment with Robert Half, demonstrating adaptability and competence.
Contract Accountant
Robert Half International
02.2008 - 02.2010
- - Entered financial data, processed payroll, completed reconciliations, and supported collections activities to ensure accurate financial reporting.
- - Maintained accurate financial records, account balances, and general ledger entries.
- - Provided accounting and administrative support to enhance financial operations for multiple client organizations.
- - Executed assignments for credit unions and other organizations, adapting to diverse procedures and systems to meet client needs.
Internal Auditor
The Merrill Companies
06.2005 - 01.2008
- - Addressed tenant inquiries and facilitated lease administration and property operations to enhance tenant satisfaction.
- - Supported rental collections and tenant screening, ensuring adherence to compliance procedures.
- - Coordinated maintenance requests and leasing activities, enabling prompt issue resolution and improved tenant experience.
- - Maintained accurate property records and provided daily administrative support.
Education
Certificate - Real Estate
Chaffey College
Rancho Cucamonga, CA01-2018
Certificate - Bookkeeping, Accounting & Psychology Studies; Certificate of Career Preparation
Pasadena City College
Pasadena, CA01-2016
Associate Degree - Ministry
Abundant Bible College
Rancho Cucamonga, CA01-2015
Skills
- - Client Needs Assessment
- - Customer Service & Client Relations
- Inquiry resolution
- - Confidentiality management
- - Phone and Professional Communication
- - Office administration
- - Data Entry & Record Management
- - Time Management & Multitasking
- - Scheduling & Coordination
- - Attention to Detail
- - Professionalism & Reliability
- - Financial Management
Personal Information
Title: REMOTE CUSTOMER SERVICE PROFESSIONAL
Certification
Bureau of Security and Investigative Services Certification
COMMUNITY INVOLVEMENT
Abundant Living Family Church, Fuller Theological Seminary, Brooks & Brooks Foundation, Participated in community outreach, food and clothing distribution, and volunteer support through Abundant Living Family Church, Fuller Theological Seminary, and Brooks & Brooks Foundation.
Timeline
IHSS Provider
In-Home Supportive Services
01.2023 - Current
Security Officer
Securitas
07.2022 - Current
Coordinating Manager
Unique Design Event Planners, Inc.
01.2013 - Current
Payroll Assistant / HR Coordinator
Fuller Theological Seminary
03.2010 - 01.2013
Contract Accountant
Robert Half International
02.2008 - 02.2010
Internal Auditor
The Merrill Companies
06.2005 - 01.2008
Certificate - Real Estate
Chaffey College
Certificate - Bookkeeping, Accounting & Psychology Studies; Certificate of Career Preparation
Pasadena City College
Associate Degree - Ministry
Abundant Bible College