Linda Gyameraa
North Carolina,NC
Summary
Dynamic Customer Care Representative with proven expertise at Customer Care Representative, excelling in high-volume environments. Skilled in delivering exceptional customer service and adept at data entry using CRM software. Recognized for enhancing customer satisfaction through effective problem-solving and communication, ensuring efficient resolution of inquiries.
Overview
4
4
years of professional experience
Work History
Customer Care Representative
Customer Care Representative
01.2016 - 03.2020
- Assisted customers with inquiries, providing accurate information and solutions.
- Learned product features and services to enhance customer interactions.
- Supported team in managing high-volume call traffic efficiently.
- Utilized CRM software to document customer interactions and resolutions.
Education
High School Diploma -
Truman College
Chicago, IL04-2010
Skills
- Customer service
- Inbound customer service
- Data entry
- Call center experience
Timeline
Customer Care Representative
Customer Care Representative
01.2016 - 03.2020
High School Diploma -
Truman College
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