Summary
Overview
Work History
Education
Certification
Key Qualifications
References
Timeline
Generic

Linda Hernandez

appointment Setter medical reception scheduler
East Brunswick,NJ

Summary

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Caregiver

01.2012 - 01.2018
  • Responsible for assisting and coordinating daily activities of patient
  • Responsible for cooking and preparing all meals, and feeding patient
  • In charge of taking care of all utility bills, groceries, maintenance of home, etc
  • Responsible for grooming, administering medications, cleaning of home, etc
  • Kept organized with doctor appointments, transportation, etc.

Medical Receptionist

Cardiovascular Interventionists
01.2016 - 01.2016
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

APPOINTMENT SETTER

AST Financial
01.2020 - 07.2020

Education

Medical Administrative Assistant -

Ultimate Medical Academy
01.2016

Certification

Working towards Medical Administrative Assistant Certification (CMAA)

Key Qualifications

  • Medical Administrative Assistant
  • Medical Terminology
  • Patient Processing
  • Patient Registration
  • Medical Billing
  • Medical Records Management
  • Release of Information
  • Introduction to ICD-10-CM Coding
  • HIPAA Compliance
  • Anatomy & Physiology
  • Electronic Health Records
  • EHR / EMR
  • Greenway
  • Computer Information Systems
  • Medical Transcription
  • Office Accounting
  • MS Office / MS Word
  • Medical Laws & Ethics
  • Path Physiology for Medical Office
  • Principles of Management

References

Available upon request

Timeline

APPOINTMENT SETTER

AST Financial
01.2020 - 07.2020

Medical Receptionist

Cardiovascular Interventionists
01.2016 - 01.2016

Caregiver

01.2012 - 01.2018

Medical Administrative Assistant -

Ultimate Medical Academy

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Linda Hernandezappointment Setter medical reception scheduler