Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Hertz

Attica,MI

Summary

High-energy Manager offering over 10 years of restaurant experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Punctual and honest custodian with solid background in school environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Head

Custodian
02.2012 - 07.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Moved furniture for cleaning and set up for special events.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Checked in and stocked inventory throughout facility.
  • Reported vandalism or other damage to property to supervisor.
  • Completed routine floor stripping, sealing, and finishing.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Residential House Cleaner

Ask Alice
01.2007 - 08.2009
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Provided excellent house cleaning and maid services to clients.
  • Adhered to professional house cleaning checklist.
  • Exceeded client expectations to garner future services.
  • Collected payment for services rendered and provided client with billing receipts.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.

Manager

SUBWAY®Restaurants
02.1998 - 05.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Berkley High
Berkley, MI
05.1983

Skills

  • Signage Updates
  • Cash Handling
  • Store Opening and Closing
  • Team Leadership
  • Teaching Pedagogy
  • Money Transfer Systems
  • Customer Service
  • Assignment Delegation
  • Cash Register Operation
  • Customer Relations
  • Till Counting
  • Cashier Training

Certification

  • CPR certified with first aid training

Timeline

Head

Custodian
02.2012 - 07.2023

Residential House Cleaner

Ask Alice
01.2007 - 08.2009

Manager

SUBWAY®Restaurants
02.1998 - 05.2008

High School Diploma -

Berkley High

Similar Profiles

CREATE PROFILE
Linda Hertz