Dedicated housekeeper with a proven track record at Hilton Garden Inn, enhancing guest satisfaction through meticulous cleaning and attention to detail. Skilled in deep cleaning and effective communication, I consistently improved cleanliness ratings and streamlined operations, ensuring a welcoming environment while adhering to safety protocols and maintaining high standards of sanitation.
Overview
2022
2022
years of professional experience
Work History
Housekeeper
The Delaney at Lake Waco
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Arbor House Assisted Living Memory Care
11.2020 - 05.2021
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Housekeeper
Hilton Garden Inn Hotel
05.2020 - 06.2020
Adhered to professional house cleaning checklist.
Dusted picture frames and wall hangings with cloth.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Operated electronic backpack vacuums and floor sweepers.
Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
Streamlined laundry operations, sorting and treating items according to fabric care specifications.
Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Changed bed linens and collected soiled linens for cleaning.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Handled requests for extra linens, toiletries and other supplies.
Completed special housekeeping actions such as turning mattresses on set schedule.
Returned emptied garbage receptacles to proper locations.
Polished fixtures to achieve professional shine and appearance.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Rotated linens in storerooms and replenished when supplies ran low.
Hang, cleaned and rehung draperies to maintain freshness.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.