Dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve projects goals; Organized and professional, resourceful & accomplished.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Estate Planning & Legacy Law Center
02.2016 - 02.2023
Provided administrative support to ensure efficient operation of the office.
Scheduled meetings & Document signings. Prepared Binders for signed documents.
Carries out administrative requirements such as filing, typing, copying, binding, scanning etc.
Supports team by performing tasks related to organization and strong communication.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Contributes to team effort by accomplishing related results as needed.
Scheduled office meetings and client appointments for staff teams.
Senior Benefit Advisor
Arizona State Retirement System
05.2009 - 05.2015
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
Implemented open enrollment system to streamline benefits processes for employees.
Underwriting Services Support
State Farm Insurance
03.2008 - 12.2008
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Made approval and denial recommendations by determining accurate risk level.
Secretary
Department Of The Interior/Bureau Of Reclamation
01.2007 - 01.2008
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Associate of Arts - Business Administration/Interior Design
Santa Rosa Junior College
Santa Rosa, CA
12.2007
Skills
Self Starter
Business Correspondence
Meticulous attention to detail
Self Directed & Results Oriented
Timeline
Administrative Assistant
Estate Planning & Legacy Law Center
02.2016 - 02.2023
Senior Benefit Advisor
Arizona State Retirement System
05.2009 - 05.2015
Underwriting Services Support
State Farm Insurance
03.2008 - 12.2008
Secretary
Department Of The Interior/Bureau Of Reclamation
01.2007 - 01.2008
Associate of Arts - Business Administration/Interior Design
Santa Rosa Junior College
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