Adept at ensuring patient confidentiality and excelling in HIPAA compliance, I significantly enhanced patient experience and operational efficiency at Cardiology Clinic Of San Antonio. My expertise in medical documentation and patient scheduling, coupled with a strong ability to multitask, consistently improved office workflow and patient satisfaction.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Medical Office Specialist/Receptionist
Cardiology Clinic Of San Antonio
San Antonio, TX
04.2021 - Current
Performed data entry of patient information into electronic health records system.
Verified accuracy of insurance claims prior to submission for payment processing.
Processed payments from patients and maintained accurate financial records.
Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
Ensured compliance with HIPAA regulations regarding privacy of patient information.
Participated in team meetings and training sessions as required by the organization.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Registered patients and scheduled appointments.
Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Medical Equipment Supply Co
Methodist Hospital
San Antonio, TX
01.2020 - 04.2021
Identified potential risks associated with certain types of medical devices prior to installation.
Developed detailed reports outlining the results from tests conducted on newly installed pieces of medical equipment.
Data entry
Answering phones
Coping and faxing documents
Assembling Medical Kits
Sac Scientific
San Antonio, TX
02.2019 - 01.2020
Assembled medical kits such as
Rape kits
Colonoscopy Kits
Pregnancy Kits
for doctor offices, hospitals, etc
Unit Secretary
Methodist Hospital Of San Antonio
San Antonio, TX
09.1981 - 08.2017
Greeted visitors and patients in a courteous and friendly manner.
Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Answered telephone calls promptly and directed them to appropriate personnel or departments.
Prepared documents for signature by physicians or other authorized personnel.
Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Coordinated with other departments to ensure timely delivery of services to patients.
Managed the front desk area ensuring neatness at all times.
Education
Medical Receptionist
San Antonio College
San Antonio, TX
05-1975
High School Diploma -
Brackenridge High School
San Antonio, TX
05-1968
Skills
Patient confidentiality
HIPAA Compliance
Medical Documentation
Patient Scheduling
Insurance Verification
Computer Skills
Multitasking and Organization
Payment collection and processing
Spreadsheet tracking
Patient Registration
Certification
Medical Receptionist
Studies in clerical
Front office specialist
Answer inbound and outbound calls
Quality customer service skills
Data entry
Spreadsheets
Fax, copy, scan documents
Timeline
Medical Office Specialist/Receptionist
Cardiology Clinic Of San Antonio
04.2021 - Current
Medical Equipment Supply Co
Methodist Hospital
01.2020 - 04.2021
Assembling Medical Kits
Sac Scientific
02.2019 - 01.2020
Unit Secretary
Methodist Hospital Of San Antonio
09.1981 - 08.2017
Medical Receptionist
San Antonio College
High School Diploma -
Brackenridge High School
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