Linda Huestis Bush
Fortuna,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic team lead with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Old Navy
10.2020 - 01.2022
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
- Presented professional image consistent with company's brand values.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built diverse and consistent sales portfolio.
- Met existing customers to review current services and expand sales opportunities.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Quoted prices, credit terms and other bid specifications.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Stayed current on company offerings and industry trends.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Contributed to team objectives in fast-paced environment.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Set and achieved company defined sales goals.
Community Health Outreach Worker
Country Of Humboldt
12.2012 - 08.2019
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse, and other community health concerns.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Set up community health education and promotion programs to reduce chronic conditions.
- Signposted additional health care services and resources to improve outcomes.
- Led outreach activities to target specific demographics and promote health initiatives.
- Monitored and documented participants' progress toward individualized health goals.
- Helped vulnerable individuals navigate complex healthcare system.
- Engaged clients in health-related activities to enhance overall well-being.
- Targeted specific community groups with wellness and disease management information.
- Developed and maintained relationships with community partners to build program scope.
- Developed and implemented training classes to educate team members and community residents.
- Facilitated health screenings with follow-up care to target specific issues.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Participated in health promotion campaigns to raise awareness of health issues.
- Explained required eligibility applications to patients and helped complete applications for services.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Addressed patient concerns and provided support to vulnerable demographics.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Created and distributed health-related education materials to improve program awareness.
- Collaborated with external organizations to coordinate health and social services.
- Collaborated with local organizations to expand health services and resources.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
Security Guard
American Star
01.2010 - 01.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Interacted assertively but non-confrontationally with personnel and general public.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
Associate of Arts - Business Administration And Management
College of The Redwoods
Eureka, CA06.2015
Skills
- Checking Inventories
- Sales and Marketing
- Registration Documents
- Customer Service
- Multitasking Strengths
- Serve Customers
- Retail Store Operations
- Listening Skills
- POS System Operations
- Complex Problem-Solving
- Documentation and Recordkeeping
- Acquire New Business
- Hospitality and Accommodation
- Meeting Deadlines
- Reading Comprehension Skills
- Retail Loss Prevention
- Merchandising Proficiency
- Persuasive Selling
- Social Perceptiveness
- Product and Service Sales
- Merchandise Display
- Store Opening and Closing
- Verbal and Written Communication
- Stockroom Upkeep
- Cash Handling Accuracy
- Money Handling
- Patron Experiences
- Sales Expertise
- Online Systems
- Quotas and Goals
- Suggestive Selling
- Returns and Refunds
- Teamwork and Collaboration
- Strategic Planning
- Joint Ventures
- Excellent People Skills
- Credit and Cash Transactions
- Speaking Clearly
- Sales Trends
- Cash Register Operation
- Stocking and Replenishing
- Fraud Detection
- Restock Shelves
- Effective Selling Techniques
- Answering Customer Questions
- Guest Relations
- Time Management
- Dispute Mediation
- Verbal Communication
- Monitor Security
Timeline
Sales Associate
Old Navy
10.2020 - 01.2022
Community Health Outreach Worker
Country Of Humboldt
12.2012 - 08.2019
Security Guard
American Star
01.2010 - 01.2013
Associate of Arts - Business Administration And Management
College of The Redwoods