Linda Hurinenko
1524 S S328th E434 ,WA
Summary
Dynamic and dedicated professional with extensive experience at Joann Fabrics, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Recognized for maintaining accurate cash management and fostering strong customer relationships, ensuring repeat business and loyalty.
Overview
2021
2021
years of professional experience
Work History
Cashier/ft Key Holder
Joann Fabrics
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Lumber Cashier
Lowe's
04.2017 - 04.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Chief Sealth High
Seattle, WASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Cash management
- Professionalism and courtesy
- Cash register systems
- Cash handling expertise
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Merchandise restocking
- POS system operations
- POS systems
- Refund handling
- ID verification
- Currency counting
- Decision making aptitude
- Drawer balancing
- Returns processing
- Purchase assistance
- Fraud prevention awareness
- Identification checks
- Payment posting
- Clear communication
- Empathy and patience
- Credit card processing
- Basic math
- Gift card handling
- Online orders preparation
- Dependability and reliability
- Credit and cash transactions
- Honest and dependable
Timeline
Lumber Cashier
Lowe's
04.2017 - 04.2020
Cashier/ft Key Holder
Joann Fabrics
Chief Sealth High
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