Ambitious and Well Organized Administrative Professional. Adaptable and outgoing with outstanding coordination and interpersonal skills. Sound experience in quick learning by obtaining and extracting data. Strengths include Dedicated and Problem Solving when working with little to no supervision. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Torans Precision Fabrication
Katy, TX
08.2013 - Current
Monitored supervisor's agenda preparation and calendar maintenance for office meetings, appointments, events , and travel.
Processed invoices and expenses to facilitate on-time payment.
Payroll - managed all deductions including employee child support requirements and District Attorney demands.
Buying / Purchasing - restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed all manufacture steel lab results, created Certified Lab Documents / Material Test Reports (MTR) and distributed to customers.
Coached new employees on administrative procedures, company policies and performance standards.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Customer Service Associate
Z & C Plumbing Partnership LLC
Houston,, TX
03.2006 - 03.2013
Helped large volume of builders and customers every day with positive attitude and focus on customer satisfaction.
Answered multi-line phone system , routing calls, delivering messages to staff while recording accurate messages.
Handled customer purchase orders, cancellations, and purchase order collections while addressing customer needs and resolving concerns.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Opened, sorted, and distributed office mail and employee notices.
Executed record filing system to improve document organization and management.
Maintained clean reception area including lounge and associated areas.