Linda Jarvis
Lawrenceville,GA
Summary
Driven Customer Service/Sales Representative with proven expertise from Chico’s, adept in call center operations and excelling in customer needs assessment. Demonstrated ability to build rapport, enhance customer experiences, and achieve upselling goals. Skilled in both empathetic listening (soft skill) and incoming call management (hard skill), contributing to enhanced customer satisfaction and sales performance.
Overview
13
13
years of professional experience
Work History
Customer Service /SalesRepresentative
Chico’s
Winder, GA
10.2009 - 12.2022
Call center customer service associate and sales.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
Education
Real Estate License -
Georgia Institute of Real Estate
Duluth, GADiploma -
Northmont High School
Clayton, OHSkills
- Goal-Oriented
- Call center experience
- Incoming Call Management
- Customer Needs Assessment
- Upselling
Timeline
Customer Service /SalesRepresentative
Chico’s
10.2009 - 12.2022
Real Estate License -
Georgia Institute of Real Estate
Diploma -
Northmont High School