Detail-oriented medical records clerk with expertise in electronic health records and patient confidentiality. Proven ability to maintain accurate medical documentation and streamline filing systems, ensuring efficient access to vital information.
Overview
28
28
years of professional experience
Work History
Medical Records Clerk
Greene County Sheriff
Springfield, MO
06.2025 - Current
Utilized electronic health record systems to update patient information.
Maintained confidentiality of sensitive medical information.
Organized patient records and ensured proper filing systems.
Assisted in retrieving and copying medical documents for healthcare providers.
Administrative Assistant
Greene County Sheriff's Office
Springfield, MO
09.2013 - 06.2025
Managed scheduling and appointments for department personnel and community events.
Coordinated communication between law enforcement and community organizations.
Prepared and maintained confidential records and reports for investigations.
Assisted in training new administrative staff on office procedures.
Organized meetings and maintained agendas for department leadership.
Handled incoming correspondence, prioritizing urgent issues for review.
Developed filing systems to ensure easy access to important documents.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Proofread content for typo-free emails and documentation.
Facilitated communication between different departments within the organization.
Conducted research on various topics as requested by management.
Developed and maintained filing systems for confidential documents and records.
Greeted visitors and provided general information about the company.
Compiled data from various sources into organized reports for review by management team.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Drove customer feedback to deliver information to management for corrective action.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Secretary
University of Missouri Extension
Springfield, Missouri
02.1997 - 05.2025
Managed correspondence and communication for university extension programs.
Organized meetings and events for faculty and community outreach initiatives.
Maintained accurate records and files for program activities and participant information.
Assisted in preparing reports and presentations for departmental reviews.
Coordinated travel arrangements and itineraries for staff attending conferences.
Supported budgeting processes by tracking expenses and processing invoices.
Utilized office software to create documents, spreadsheets, and presentations efficiently.
Provided customer service to clients seeking information about extension services.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Processed invoices for payment; tracked payments received from vendors and clients.
Provided administrative support to the Office Manager and other staff members.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Greeted visitors and directed to appropriate location or person.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Assisted with accounts receivable and accounts payable functions.
Scheduled meetings and sent invitations specifying time and location.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Updated contact lists on a regular basis; created new contacts as needed.
Sent and distributed mail and parcels.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Sorted mail and distributed it to appropriate personnel or departments within the organization.
Assisted with special projects or tasks related to departmental functions upon request.
Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Managed multiple calendars and contacts using computer software.
Created and updated spreadsheets to track and report data.
Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
Produced and distributed memos, newsletters, and other forms of communication.
Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
Provided assistance with onboarding new employees by preparing orientation materials.
Processed documents and materials for dissemination to appropriate parties.
Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Coordinated meeting logistics such as room reservations and catering services.
Operated office equipment such as photocopiers, scanners, and fax machines.
Handled confidential documents with discretion.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Handled incoming calls and directed callers to appropriate department or employee.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Executed on-time, under-budget projects by solving complex issues for senior leadership.