Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linda Jasso

Webster

Summary

Dynamic leader with a proven track record at Webster Nutrition, enhancing team performance and customer satisfaction through effective sales strategies and exceptional communication. Expert in sales presentations and active listening, I've significantly increased revenue and client retention. Skilled in fostering professional development and driving market penetration, my approach delivers tangible results.

Overview

10
10
years of professional experience

Work History

Sales Supervisor

Webster Nutrition
04.2022 - 12.2024
  • Established clear communication channels within team, fostering a collaborative work environment.
  • Conducted regular performance reviews for enhanced employee engagement and motivation.
  • Developed and executed sales strategies for improved market penetration.
  • Mentored junior sales staff, promoting professional development and career advancement.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Senior Caregiver

Home Helpers LLC
10.2018 - 11.2021
  • Operated assistive devices, such as wheelchairs and lifts, to enhance client mobility and safety.
  • Administered medications according to prescribed schedules, ensuring compliance with treatment guidelines.

  • Offered emotional support and companionship, fostering a trusting relationship with clients.
  • Prepared and served nutritious meals, adhering to dietary restrictions and preferences.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Coordinated transportation arrangements for medical appointments or other necessary errands.
  • Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.

CNA

Vista Continuing Care
01.2017 - 08.2018
  • Monitored vital signs and reported significant changes to nursing staff.
  • Employed infection control protocols to maintain sterile environment.
  • Communicated effectively with healthcare team to coordinate patient care plans.
  • Operated electronic health records system to update patient information accurately.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Supported mobility exercises to enhance patient physical well-being.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Front End Supervisor

Ross Dress for Less
03.2015 - 09.2016
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Participated in regular meetings with upper management to discuss front-end performance metrics.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Led by example in customer interactions, setting high standard for service that team members followed.

Education

Graduate Certificate - Medical Office Specialist

Kaplan College
Salida, CA
06.2007

Skills

  • Customer service
  • Sales presentations
  • Effective selling techniques
  • Sales strategy development
  • Excellent communication
  • Active listening

Languages

Spanish
Native or Bilingual

Timeline

Sales Supervisor

Webster Nutrition
04.2022 - 12.2024

Senior Caregiver

Home Helpers LLC
10.2018 - 11.2021

CNA

Vista Continuing Care
01.2017 - 08.2018

Front End Supervisor

Ross Dress for Less
03.2015 - 09.2016

Graduate Certificate - Medical Office Specialist

Kaplan College

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Linda Jasso