Linda Jensen
Colorado Springs,CO
Summary
Driven by a results-focused approach, I enhanced tenant satisfaction and streamlined rent collection at Midgard Self Storage, demonstrating strong property management and customer service skills. My leadership at Jensen Logistics/A & B Logistics/Go Big Red further showcases my ability to foster client relationships and achieve operational excellence, with a notable increase in customer satisfaction.
Overview
35
35
years of professional experience
Work History
Property Manager
Midgard Self Storage
08.2023 - 09.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Teacher
The Learning Experience
03.2023 - 08.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Lead Teacher, Toddler Room
Primrose Schools
08.2020 - 06.2021
- Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
- Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
- Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
- Led enriching outdoor activities that promoted physical fitness, coordination, and exploration of the natural world.
- Supported language acquisition efforts by introducing new vocabulary words during daily conversations.
- Conducted regular parent-teacher conferences to discuss each child''s progress and address concerns or suggestions.
- Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
- Achieved high levels of parental satisfaction through open communication and timely updates on their child''s growth and development.
- Implemented early literacy strategies through engaging storytimes and interactive reading sessions.
Teacher
The Prep
08.2019 - 06.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Owner/CEO
Jensen Logistics/A & B Logistics/Go Big Red
03.2004 - 03.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Department Manager
Walmart
01.1993 - 01.2001
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Apartment Manager
North Ridge Apartments
04.1989 - 01.1993
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
- Implemented a comprehensive preventative maintenance program to proactively address potential issues before they became costly repairs.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Streamlined rent collection procedures for increased efficiency and reduced delinquency rates.
Education
High School Diploma -
Mapleton High School
Denver, CO05.1983
Skills
Property Management
Payment Collection
Property Inspections
Customer service-focused
Rent collection
Tenant relations
Leasing and sales
Maintenance Scheduling
Occupancy Management
Timeline
Property Manager
Midgard Self Storage
08.2023 - 09.2024
Teacher
The Learning Experience
03.2023 - 08.2023
Lead Teacher, Toddler Room
Primrose Schools
08.2020 - 06.2021
Teacher
The Prep
08.2019 - 06.2020
Owner/CEO
Jensen Logistics/A & B Logistics/Go Big Red
03.2004 - 03.2017
Department Manager
Walmart
01.1993 - 01.2001
Apartment Manager
North Ridge Apartments
04.1989 - 01.1993
High School Diploma -
Mapleton High School
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