Linda Johnson
NJ
Summary
Proven Technical Assistant at the State of New Jersey, adept in operations support and demonstrating strong problem-solving abilities. Excelled in enhancing customer satisfaction and ensuring food safety compliance at Odd Fellows Nursing Home. Known for professional maturity and exceptional administrative skills, consistently achieving efficiency and high-quality standards in fast-paced environments.
Developed strong troubleshooting and problem-solving skills in fast-paced technical environment. Skilled in using various software tools and collaborating with team members to achieve goals. Seeking to transition into new field, leveraging technical expertise and adaptability for diverse challenges.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Technical Assistant 1
State of New Jersey
04.1987 - 04.2022
- Gathered, organized and distributed technical documentation.
- Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
- Liaised with customers, communicating and resolving problems and concerns.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Completed daily logs for management review.
- Processed customers payments for their taxes
- Created bills for payments that were due
Dietary Aide
Odd Fellows Nursing Home
06.1982 - 03.1984
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
Education
Associate of Applied Science - Culinary Arts
Mercer County Community College
Trenton, NJ12-2024
Skills
- Equipment management
- Operations support
- Document processing
- Administrative skills
- Strong problem solver
- Documentation and recordkeeping
- Professional and mature
- Mail management
Certification
- ServSafe Food Handler's Certification
- [State] Driver's License
- CPR/AED Certification
Timeline
Technical Assistant 1
State of New Jersey
04.1987 - 04.2022
Dietary Aide
Odd Fellows Nursing Home
06.1982 - 03.1984
- ServSafe Food Handler's Certification
- [State] Driver's License
- CPR/AED Certification
Associate of Applied Science - Culinary Arts
Mercer County Community College
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