Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Johnson

Attleboro,MA

Summary

Results-driven Calibration Technician with expertise in instrument calibration and quality control procedures at Smith & Nephew, Inc. Proven track record in reducing customer complaints through root-cause analysis and enhancing product quality. Skilled in precision measurement and effective communication, ensuring compliance with ISO standards and driving continuous improvement initiatives.

Overview

31
31
years of professional experience

Work History

Calibration Technician

Smith & Nephew, Inc
03.2017 - 11.2024
  • Ensured compliance with industry standards by keeping up-to-date with regulatory requirements and applying them in daily tasks.
  • Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
  • Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
  • Increased customer satisfaction by providing timely and accurate calibration services onsite.
  • Expedited issue resolution through effective communication with team members, supervisors, and customers regarding instrument conditions and needs.
  • Maintained an organized inventory system for all test equipment, ensuring timely access for necessary repairs or calibrations.
  • Managed informational database and processing of returns.

Quality Supervisor/Calibration

Sinclair Manufacturing
03.2002 - 01.2017
  • Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
  • Directed and supervised [Number] employees involved in product inspection and quality control procedures.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
  • Oversaw department of [Number] by supervising daily operations, providing technical support and coordinating personnel.

Quality Control Supervisor

Capstan Atlantic
07.1993 - 01.2002
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Streamlined production efficiency by optimizing quality control procedures for maximum output.

Education

Blue Print Reading - Business

WPI
Boston, MA
03-1998

Skills

  • Tolerance calculations
  • Quality control procedures
  • Test equipment operation
  • Device repairs
  • Precision measurement
  • Equipment repairs
  • Instrument Calibration
  • ISO standards
  • Equipment calibration
  • Root-cause analysis
  • Database oversight
  • Temperature calibration
  • Database management
  • Certificate writing
  • Calibration reports
  • Maintenance logs
  • Calibration software

Timeline

Calibration Technician

Smith & Nephew, Inc
03.2017 - 11.2024

Quality Supervisor/Calibration

Sinclair Manufacturing
03.2002 - 01.2017

Quality Control Supervisor

Capstan Atlantic
07.1993 - 01.2002

Blue Print Reading - Business

WPI

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