Linda Johnson
Midwest City,OK
Summary
Dynamic retail professional with experience at Raleys Supermarket, excelling in merchandising strategies and stock control. Proven ability to enhance product visibility and drive sales through effective teamwork and customer service. Skilled in coaching and mentoring, fostering a collaborative environment that boosts team performance and customer satisfaction.
Experienced with managing general merchandise operations, ensuring efficient processes and high customer satisfaction. Utilizes strong leadership to guide teams and optimize inventory control. Track record of fostering collaborative environment and implementing effective strategies.
Overview
60
60
years of professional experience
1
1
Certification
Work History
General Merchandise Lead
Raleys Supermarket
Carson City, NV
10.2018 - 08.2025
- Assisted in maintaining stock levels and ensuring product availability for customers.
- Supported team in implementing merchandising strategies to enhance product visibility.
- Learned operational procedures related to inventory management and store layout.
- Collaborated with team members to ensure compliance with safety standards.
- Engaged customers by providing knowledgeable service and assistance on product selection.
- Participated in training sessions to develop skills in retail operations and customer service.
- Contributed to daily inventory counts, helping maintain accurate stock records.
- Adapted quickly to changing priorities and tasks within a fast-paced retail environment.
- Promoted store-wide sales events through effective visual merchandising techniques, driving increased foot traffic and revenue generation.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and offering personalized product recommendations.
- Coordinated with marketing team on promotional campaigns for specific products or categories within the general merchandise department.
- Ensured compliance with company policies and industry regulations related to safety protocols, labeling requirements, and sale restrictions.
- Collaborated with other department leads to develop cross-merchandising strategies, increasing overall store revenue.
Restaurant Team Member
Various
Las Vegas, NV And Carson City NV
05.1965 - 08.2018
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to streamline operations during peak hours, improving service speed.
- Assisted in training new staff on menu items and operational procedures, enhancing team performance.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and encouraging repeat business.
- Monitored food quality and presentation standards consistently, contributing to overall guest satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Education
High School Diploma -
Byron High
Byron, MN05-1966
Skills
- Store operations
- Coaching and mentoring
- Merchandising strategies
- Space optimization
- Demand planning
- Stock control
- Category management
- In-store support
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
Accomplishments
- Documented and resolved missing products which led to more sales and customer satisfaction.
- Achieved added sales through effectively helping with getting products ordered and out on shelf for customers .
- Achieved higher sales by completing the reports and cycle counting with accuracy and efficiency.
Certification
perfect attendance and 5 year award for excellance
Languages
English
Timeline
General Merchandise Lead
Raleys Supermarket
10.2018 - 08.2025
Restaurant Team Member
Various
05.1965 - 08.2018
High School Diploma -
Byron High