Linda Jones
Winter Park,FL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
23
23
years of professional experience
Work History
Community Property Manager
Lorna Doone Housing Projects
07.2023 - Current
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Increased lease renewals with proactive communication and timely resolution of tenant issues.
- Managed property maintenance tasks for a well-kept, visually appealing community.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Trained and mentored new staff members to ensure consistent delivery of exceptional property management services across the team.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reduced delinquencies by implementing effective rent-collection strategies and working closely with tenants experiencing financial difficulties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Ensured compliance with all federal, state, and local housing regulations for a legally compliant property management operation.
- Created detailed budgets that accurately projected income and expenses for the property – enabling informed decision-making on financial matters.
- Supervised maintenance staff to ensure timely completion of work orders, maintaining a high level of resident satisfaction.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Streamlined administrative processes for efficient rent collection and accurate record keeping.
- Completed files IR's, AR's, for MOR and REAC
Store Manager
7-Eleven
08.2019 - Current
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Assistant Property Manager
Lake Jasmine
04.2022 - 07.2023
- Escalated major issues to property manager for immediate remediation.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Attended staff meetings and took extensive notes to share with property manager.
- Kept accurate records of all resident and tenant correspondence.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Consultant
Willow Key
02.2021 - 04.2022
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Registered clients on database to enable tracking history and maintain updated records.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Generated leads for sales and rental properties through cold calls and referrals.
Account Receivable Specialist
Full Sail University
02.2018 - 08.2019
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Receive payments and post amounts paid to customer accounts
- Locate and monitor overdue accounts, using computers and a variety of automated systems
- Answer customer questions regarding problems with their accounts.
Inventory/Fresh food manager
Wawa
03.2013 - 11.2018
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Assistant manager
Big Lots
06.2009 - 09.2012
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Assign employees to specific duties
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Customer service
AT&T Store
02.2001 - 04.2008
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Receive payments and post amounts paid to customer accounts
- Locate and monitor overdue accounts, using computers and a variety of automated systems
- Answer customer questions regarding problems with their accounts.
Education
High school -
Beach Channel High School
06.1991
Skills
- Time management
- Problem solving
- Telecommunication
- Marketing
- Retail Management
- Accounts Payable
- Accounts Receivable
- Management
- Payroll
- Sales and Marketing
- Administration and Management
- Active Listening
- Judgment and Decision Making
- Complex Problem Solving
- Bilingual
- Microsoft word
- Excel
- Onesite
Personal Information
Title: Inventory/Fresh food manager
Timeline
Community Property Manager
Lorna Doone Housing Projects
07.2023 - Current
Assistant Property Manager
Lake Jasmine
04.2022 - 07.2023
Leasing Consultant
Willow Key
02.2021 - 04.2022
Store Manager
7-Eleven
08.2019 - Current
Account Receivable Specialist
Full Sail University
02.2018 - 08.2019
Inventory/Fresh food manager
Wawa
03.2013 - 11.2018
Assistant manager
Big Lots
06.2009 - 09.2012
Customer service
AT&T Store
02.2001 - 04.2008
High school -
Beach Channel High School
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