Summary
Overview
Work History
Skills
Timeline
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Linda Kartes

Port Wentworth,GA

Summary

Accomplished Office Manager with a proven track record at Dynamic Dentistry, adept in office management and customer service. Excelled in financial reporting and account reconciliation, enhancing operational efficiency. Demonstrated leadership by training new hires and resolving patient concerns, showcasing exceptional organizational skills and a commitment to excellence.

Overview

30
30
years of professional experience

Work History

Office Manager/Patient Care Coordinator

Dynamic Dentistry
Bluffton, SC
09.2018 - Current
  • Oversee the front and back offices, keeping employees on task.
  • Present treatment plans to patients, and schedule future treatment.
  • Post insurance and patient payments.
  • Send out monthly statements.
  • Verify patients' insurance coverage.
  • Submit insurance claims.
  • Balance day sheets/deposits.
  • Run monthly reports.
  • Provide training and leadership to new hires.
  • Handle patients' concerns and complaints.
  • Provided support to managment
  • Answer phones.
  • Greet patients.

Financial/Dental Insurance Coordinator

Lakeshore Family Defntistry
Whitehall, MI
11.2017 - 06.2018
  • Verified patients' insurance
  • Posted insurance and patient payments
  • Balanced daily reports and deposits
  • Ran monthly reports
  • Sent daily and monthly statements
  • Made collection phone calls
  • Presented Treatment Plans to patients' and scheduled appointments
  • Submitted payroll hours
  • Answered phones
  • Greeted patients

Office Manager/Front Officer Coordinator

Preston T. Bown, DDS
Whitehall, MI
05.1995 - 11.2017
  • Managed front and back offices making sure employees were on task
  • Scheduled patients for future treatment
  • Verified patients' insurance
  • Submitted claims to insurance company
  • Posted insurance and patients' payments
  • Balanced day sheets/deposits
  • Ran monthly reports
  • Provided support to management
  • Handled patients' complaints and concerns
  • Answered phones
  • Greeted patients

Skills

  • Office Management
  • Customer Service
  • Organizational Skills
  • Financial Reporting
  • Collections
  • Report Preparation
  • Account Reconciliation
  • Microsoft/Excel

Timeline

Office Manager/Patient Care Coordinator

Dynamic Dentistry
09.2018 - Current

Financial/Dental Insurance Coordinator

Lakeshore Family Defntistry
11.2017 - 06.2018

Office Manager/Front Officer Coordinator

Preston T. Bown, DDS
05.1995 - 11.2017

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Linda Kartes