Linda Khan
Edwardsville,IL
Summary
Caring, empathetic Substance Abuse Counselor with 15 years of experience in Substance Abuse Counseling settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Committed to helping patients understand emotional issues underlying substance abuse patterns. Documented strengths in evaluations, treatment, and referrals. Friendly and engaging counseling professional offering 15+years of experience working with Substance use and abuse clients . Skilled in team management and clinical supervision for interns and unlicensed practitioners. Passionate about providing support and resources for patients with substance abuse issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a cashier/associate position. Ready to help team achieve company goals. Reliable employee seeking cashier/ . Offering excellent communication and good judgment. eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
CADC Substance Abuse Treatment Counselor
AAA DUI Services, Inc
Belleville, IL
07.2008 - Current
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Facilitated group and individual therapy in outpatient setting.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Cashier Manager
The Corner Store
St. Louis, MO
07.1997 - 05.2007
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Monitored areas for security issues and safety hazards.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Education
No Degree - General Studies
St. Louis Community College
St. Louis, Mo.Skills
- Emergency Care
- Staff Meetings
- Crisis Situations
- Prevention Programs
- Electronic Charting
- Creative Thinking
- Providing Community Referrals
- Dialectical Behavioral Therapy
- Managing Referrals
- Crisis Evaluation and Intervention
- Individual Therapy
- Cultural Sensitivity
- Case Notes
- Note Organization
- Office Operations
- Addictions and Substance Abuse
- Medication Side Effect Knowledge
- Defining Treatment Objectives
- Site Visits
- Individualized Care Plans
- Best Practices and Standards
- Patient Safety
- Client Evaluation
- Emotional Support
- Critical Thinking
- Office Cleaning
- Court Hearings
- Answering Questions
- Admission Procedures
- Chart Maintenance
- Cognitive Behavior Practices
- Account Updates
- Journal Updates
- Marketing Strategies
- Employee Evaluation
- Basic Maintenance
- Patient Interaction
- Interventions Understanding
- Detailed Meeting Minutes
- Patient Consultations
- Reading Comprehension
- Restocking Supplies
- Complex Problem-Solving
- Recommending Resources
I am a hard woking, fast learning, people person.
I have over 35+ years of customer service ability. I work well with others and believe in completing each task given to me. I learn fast and am always willing to learn new things.
Timeline
CADC Substance Abuse Treatment Counselor
AAA DUI Services, Inc
07.2008 - Current
Cashier Manager
The Corner Store
07.1997 - 05.2007
No Degree - General Studies
St. Louis Community College