Summary
Overview
Work History
Education
Skills
PROFESSIONAL DEVELOPMENT
Timeline
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Linda K Johnson

Farmers Branch,TX

Summary

Professional with 23+ years in credit and collections management. Proven track record in driving financial performance, reducing outstanding debts, and implementing effective credit policies. Strong focus on team collaboration, adaptability to changing needs, and delivering measurable results. Proficient in risk assessment, dispute resolution, and maintaining positive client relationships. Known for reliability and strategic problem-solving abilities.

Overview

41
41
years of professional experience

Work History

Collections Consultant

Rasa Floor
Carrollton, TX
02.2026 - Current

Short Term Contract Assignment - Analyzing current Legal status client accounts. Working with Lawyers and outside collection agents to organize and expedite collection activity and reporting to executive management

Credit and Collections Manager

BGSF Inc. dba BG Personnel LP
09.2013 - 12.2025
  • Continuation of my previous employment Specializing in the Multifamily and Commercial Real Estate Industry Nationwide. Managing escalated accounts with debt over 90+ days, Legal and Outside Collection Agency.

Credit and Collections Manager

Eastman Park Micrographic
01.2012 - 01.2013
  • Managing collections and AR resolution and maintaining receivables. Achieved a reduction in outstanding date and maintained at 2% over 120 days.

Credit and Collections Manager

BG Staffing dba BG Personnel LP
01.2007 - 01.2012
  • Specializing in Apartment staffing my responsibilities included all Accounts Receivable/Collections for 4 branch offices across Texas. Setup of new accounts, including W-9, Insurance certificates and processing credit references. Research and resolved billing issues/disputes. Collection calls as well as proactive customer calls. Preparing and processing records for lawsuits.

Credit and Collections Manager

Redi Carpet Sales of Dallas
01.2002 - 01.2007
  • Achieved and maintained DSO at 35 days for 2 years. Responsibilities include credit application processing, new account setup, collection calls, proactive customer calls, credit card processing. Researching and resolving billing issues. Interact with sales to provide account information. Processing 10-day demand letters and filing mechanics liens when needed.

Audit Manager

Ceridian Corporation Comdata Services, Inc.
01.1985 - 01.2002
  • Achieved a reduction of $1.1m Fuel tax assessment for a major account. Responsibilities included Customer and State relations/retention, staffing, training, and management reporting. Providing regulatory consultation and audit support to clients. Research and identify reporting errors both within the computer programs and with the technicians. Developed training sessions and presentations used internally and externally with clients and state auditing staff.
  • (1991-2002)

Truck Stop Operations Manager

Transceiver United, Inc.
01.1985 - 01.1991
  • Reduced accounts receivable collections by 70% in 5 months at Comdata. Developed and implemented Inventory Control system for company facsimile equipment nationwide, over 2000 units. Lead the consolidation of operations and equipment in response to a company merger. Identified needs, designed, and implemented numerous PC and mainframe-based reports and procedures for automation of labor-intensive functions. Supervised 14 employees to provide accounts receivable/collection function for Truck stop accounts. Position included inventory control of over 2000 facsimile machines nationwide. Additional responsibilities included the sales and set up of new truck stops, new equipment purchasing, customer relations/retention, departmental budgeting, staffing, training, and management reporting.

Education

Richland Community College
Richardson

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Texas Brookhaven Community College
Farmers Branch, Texas

Skills

  • Managing staff and portfolio of up to 5000 accounts nationwide
  • Co-Ordinate with Attorney’s and Outside Collection Agency
  • State and Federal DOT/HazMat Regulations, Fuel Tax (IFTA), Licensing
  • Client Consultation and Training
  • Quality Control & Inventory Control
  • MS Office Word, Excel, Power Point, Quatro Pro, Word Perfect, Skill Match, TempWorks, Sales Force, Microsoft D365, YayPay/Quadrant AR (Automated Collection Software), Tandem, I0key and more

PROFESSIONAL DEVELOPMENT

  • NACM Member for 23 years
  • Comdata Management/Supervisor Training
  • Dale Carnegie Sales Course

Timeline

Collections Consultant

Rasa Floor
02.2026 - Current

Credit and Collections Manager

BGSF Inc. dba BG Personnel LP
09.2013 - 12.2025

Credit and Collections Manager

Eastman Park Micrographic
01.2012 - 01.2013

Credit and Collections Manager

BG Staffing dba BG Personnel LP
01.2007 - 01.2012

Credit and Collections Manager

Redi Carpet Sales of Dallas
01.2002 - 01.2007

Audit Manager

Ceridian Corporation Comdata Services, Inc.
01.1985 - 01.2002

Truck Stop Operations Manager

Transceiver United, Inc.
01.1985 - 01.1991

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Texas Brookhaven Community College

Richland Community College
Linda K Johnson