Linda A. Knoernschild
Peconic,NY
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in a collaborative environment.
Overview
20
20
years of professional experience
Work History
Circulation Assistant - Part-time
Southold Free Library
07.2023 - Current
- Improved library user satisfaction by providing efficient and courteous customer service at circulation desk.
- Designed and implemented monthly programs for children and tweens, as well as passive make and take program for young children in youth area.
- Enhanced patron experience with timely assistance in locating materials and resources within library.
- In charge of processing all ILL requests outside of SCLS and NLS through Suffolk County Library System.
- Redesigned outdated multilingual resource area, researching and ordering new books to expand existing collection.
- Researched and implemented Southold Free Library's Seed Library, which started this month.
Children's Librarian
East Hampton Library
06.2018 - 08.2020
- Responsible for youth programming, reader's advisory, and collection development for youth through age 14.
- Developed and implemented new weekly early literacy storytime for children 18 to 36 months, caregiver/baby program, and bilingual storytime for ages 3 and over.
- Designed passive make and take craft table for young children and families.
- Created unique, engaging programming events for babies through tween children on a regular basis.
- Promoted programs on social media including Facebook and Instagram.
- Designed children's programming brochure, created book displays, supervised teen volunteers, and kept track of statistics.
- Provided community and school outreach and library story time tours.
- Participated in collection development and weeding.
Head of Youth and Young Adult Services
Amagansett Free Library
11.2017 - 06.2018
- Managed all aspects of youth and young adult departments, including planning and conducting all programs.
- Contracted with outside performers, collaborated with schools, and provided community outreach.
- Publicized events through local newspapers, Constant Contact, and online platforms.
- Promoted the youth department using social media, including Instagram and Facebook, and designed monthly calendar for patrons.
- Responsible for collection development, and created book displays within children's room.
- Designed make and take crafts table for passive participation on weekends.
- Delegated projects to staff and volunteers as needed, and kept track of statistics for department.
- Assisted with circulation and reference desk as needed.
Public Service/Reference Librarian
Mattituck-Laurel Library
06.2016 - 12.2017
- Assisted patrons with computer applications, reference questions, museum passes.
- Implemented book delivery service to homebound patrons in the community.
- Participated in adult programming and special projects.
Intern and Children's Librarian
Westhampton Free Library
08.2016 - 11.2017
- Planned and executed programs for children ages 0-12, reader's advisory, weeding.
- Assisted in planning events for summer reading program, collection development, outreach to local preschools.
Circulation Assistant
Southold Free Library
09.2014 - 10.2016
- Helped patrons at customer service desk.
- Answered reference questions.
- Assisted children's/teen librarians in planning and implementing summer reading program events.
- Assisted with special projects.
Owner/NYS Licensed Massage Therapist
Eastern Sun Holistic Health
06.2004 - 03.2016
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired, trained, and managed team of 8 dedicated massage therapists.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Worked along side other staff to provide high-quality, customer-focused therapeutic massage sessions.
Education
Master of Arts - Library and Information Studies
The University Of Alabama
Tuscaloosa, AL05.2017
Bachelor of Arts - Psychology
Stony Brook University
Stony Brook, NY12.2013
Skills
- Experience working with children of all ages
- Social media and Canva experience
- Shelf reading and book ordering
- Library materials handling
- Library software expertise
- Digital resources familiarity
- Patron account management
- Outreach experience
- Excellent written and verbal communication
- Great multitasker with organizational skills
Timeline
Circulation Assistant - Part-time
Southold Free Library
07.2023 - Current
Children's Librarian
East Hampton Library
06.2018 - 08.2020
Head of Youth and Young Adult Services
Amagansett Free Library
11.2017 - 06.2018
Intern and Children's Librarian
Westhampton Free Library
08.2016 - 11.2017
Public Service/Reference Librarian
Mattituck-Laurel Library
06.2016 - 12.2017
Circulation Assistant
Southold Free Library
09.2014 - 10.2016
Owner/NYS Licensed Massage Therapist
Eastern Sun Holistic Health
06.2004 - 03.2016
Master of Arts - Library and Information Studies
The University Of Alabama
Bachelor of Arts - Psychology
Stony Brook University
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