Dynamic and results-oriented professional with a proven track record at Principal Financial Services. Adept at enhancing customer satisfaction through effective communication and problem-solving. Recognized for attention to detail and adaptability, consistently meeting deadlines while supporting team objectives. Proficient in data entry and committed to fostering a collaborative work environment.
Overview
35
35
years of professional experience
Work History
SECURITY OPPS SERVICE SPECIALIST
PRINCIPAL FINANCIAL SERVICES
02.2010 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Proficient in 10 key skills
Trust 3000
Corporate Cash Processing
Data Entry Skills
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
COMMERCIAL TELLER
BANK OF AMERICA
08.1990 - 04.2009
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Assisted in training new tellers, sharing best practices for efficient customer service and transaction processing.
Contributed to meeting branch sales targets through effective cross-selling of banking products and services.
Increased customer loyalty by resolving issues quickly, demonstrating empathy and professionalism during interactions.