Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Linda Krolick

DUBUQUE

Summary

Dynamic and results-driven professional with extensive experience at C-town Supermarket, excelling in team collaboration and training. Proven ability to enhance operational efficiency through meticulous cash handling and customer service excellence. Committed to job site safety and continuous learning, ensuring a productive and organized work environment.

Overview

32
32
years of professional experience

Work History

Laborer

Dittmer Recycling
Dubuque
09.2008 - Current
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Cashier

Walmart
Dubuque
09.1999 - 09.2008
  • Processed customer transactions efficiently at the point of sale.
  • Maintained accurate cash register operations and balanced cash drawers.
  • Assisted customers with product inquiries and store policies.
  • Collaborated with team members to ensure smooth store operations.
  • Managed inventory restocking and maintained clean checkout area.
  • Provided excellent customer service to enhance shopping experience.
  • Trained new cashiers on operational procedures and systems usage.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.

Cashier/Supervisor

C-town Supermarket
Brooklyn
04.1993 - 08.1999
  • Supervised daily cashier operations to ensure efficient service and accuracy.
  • Trained new cashiers on register procedures and customer service expectations.
  • Managed cash handling processes, including deposits and reconciliations.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction.
  • Coordinated scheduling and breaks for cashier staff to optimize workflow.
  • Collaborated with management on promotional campaigns and sales initiatives.
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed refunds and exchanges promptly according to established policies.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Assisted in scheduling staff shifts according to business needs while ensuring adequate coverage at all times.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Reconciled registers to prepare daily bank deposits.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted and balanced registers.
  • Directed and supervised staff performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Secretarial Administration

Fullerton College
Fullerton, CA
06-1990

High School Diploma -

Fullerton High School
Fullerton, CA
06-1987

Skills

  • Material sorting
  • Job site safety
  • Team collaboration
  • Attention to detail
  • Training and development
  • Safety procedures
  • Willingness to learn

Accomplishments

  • All four years of high school was on the honor role. Junior high also honor role.

Timeline

Laborer

Dittmer Recycling
09.2008 - Current

Cashier

Walmart
09.1999 - 09.2008

Cashier/Supervisor

C-town Supermarket
04.1993 - 08.1999

Associate of Arts - Secretarial Administration

Fullerton College

High School Diploma -

Fullerton High School

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